Re: Radioncs 9112 lockcode

["Roland Moore" <roland@xxxxxxxxxxxx>]

 >Do they actually give you the back door code in class, or just tell you
that it exists?
They do actually give the codes and positions in RPS class. Then they say
"you might think you saw the codes here but you actually didn't". It is not
as simple as a single entry either. You know there is a difference in the
data lock code and the position it occupies in the data lock field as to how
it works (since there are 50 entries), you know the reprogramming and non
reprogramming deal.
> Personally, I think if the customer owns the panel, then any Bosch dealer
> should be able to default it and reprogram it.  Bosch disagrees.
I think there are many folks at Bosch that agree with you that it is your
panel and you should be able to default it. Perhaps that is why the
information "leaks" out and Bosch doesn't put the hammer down to stop it. So
armed with that knowledge you could take over an account but in our state
there is some rule now (or in the works shortly) that you can't lock in a
customer. If a customer wants to change I say let them go and now the state
does too! Most of the time I am itching to get rid of a customer more than
they are me, I guess I enjoy "firing" a customer in some perverse way,
mostly it is seeing the shocked look on their face. I guess ADT has their
lawyers give you a call to tell you how much time you have left on your
contract. Some customers you can never seem to get rid of. There is one guy
we thought we got rid of. He went to eight alarm companies and then came
back. Good customers are getting harder to find. I guess that is why we do
mostly large commercial stuff.
I have never experienced a dead lithium battery in a panel yet so I have not
brushed up against that problem. (Or maybe I have and just too stupid to
realize it and thought it was a bad panel). The only dead lithum battery I
have found was in a D5200 and like an idiot I sent it back to find that out
because I never thought to check it before I sent it back for repair. The
symptoms were a screen full of ZZZZZZs when it powered up.
You are correct that datalock was originally developed at the requerst of
larger national account type customers. ADT despite everything is still the
number one volume customer for Bosch.

"Nomen Nescio" <nobody@xxxxxxxxx> wrote in message
news:6765fc125f77a15aa8563d24ca2c0d67@xxxxxxxxxxxx
> Roland Moore said:
>
>>If you've been to RPS class they tell you about the unlock code. It is not
>>a
>>secret. The bad guys already know about it. I didn't say what the code was
>>or where to put it or fully explain the process. Why not let the good guys
>>that don't know about it yet find out. Once they know it exists they can
>>go
>>through proper channels to find out the particulars if they need to unlock
>>a
>>panel. If they're the bad guy they'll keep guessing. Bosch panels end up
>>in
>>some pretty high security areas. If you've data locked a panel and think
>>it
>>is bullet-proof I think it is important to know that there is a way to
>>defeat it. I just explained that there is a hole in the data lock feature
>>and how it came to be. You might rely too much on data lock when you
>>should
>>actually do more to protect the panel and its data from attack
>
> I've never felt the need to go to an RPS class, since I've been using RAM
> since before it had Roman numerals.  Do they actually give you the back
> door code in class, or just tell you that it exists?
>
> Datalock was never intended as a way to keep bad guys out of programming.
> It was developed at the request of the big alarm companies, who wanted to
> prevent their smaller competitors from reprogramming their panels.  This
> is
> why there is no way to use a 5200 to restore a panel to the factory
> defaults if the lock code is unknown:  that feature would allow one alarm
> company to take over another alarm company's panel.
>
> Personally, I think if the customer owns the panel, then any Bosch dealer
> should be able to default it and reprogram it.  Bosch disagrees.  But what
> really pisses me off is that if the lithium battery in a panel dies, and
> AC
> and main battery are disconnected, the panel cannot be reprogrammed by
> anyone except the Bosch factory.  I'm locked out of panels that I paid
> for!
> And I have to pay Bosch an extortion fee to get them fixed.  It's doubly
> bad, since in some of the panels, the lithium battery is soldered into the
> board, and changing it is no easy matter.  Preventive maintenance is not
> an
> option.
>
> - badenov
>