Re: Will pet friendly motion detector work with my dog?

[Frank Olson <Use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx>]

Tim Fischer wrote:
>>Regards,
>>Robert L Bass
>>Bass Home Electronics
>>www.BassBurglarAlarms.com
>
>
> Hi Robert,
>
> I'm trying to contact you regarding my Napco system.  I tried this email
> your sales@xxxxxxx  address and also your Comcast one.  Not sure what your
> normal "turn around time" is so maybe I'm just impatient.
>
> -Tim
>
> P.S.  I don't want to leave my personal info here publically, but I was the
> one who ordered (and received) the PCI-MINI from you and was asking about
> firmware upgrades.  Thanks for the quick shipping, by the way.
>
>


I'm sure if you try calling him at his "tech support" number (you know
the same one that he uses for all of his websites - including his
brothers), you'll be able to get your question answered faster than by
trying to email him.  The "Live-Help" link on all of Robert's websites
seems to offer the fastest "email turnaround".  I sent him a friendly
"hello" and got a decidedly "unfriendly" response within 55 minutes.  I
imagine a question from a "legitimate customer" would garner a similar
response time (only "friendlier").  :-)