Re: Comcast Telephone Service????

["Mark Leuck" <m..leuck@xxxxxxxxxxx>]

Not exactly, I got into an argument with a Comcast tech about it but they do
have some differences over standard VOIP, apparently it does terminate to
standard POTS lines and more often than not a panel will be able to send
signals.

However I would still treat it like I would standard VOIP

"ABLE_1" <royboynospam@xxxxxxxxxxxxx> wrote in message
news:D7adnXh_lN_ht8_YnZ2dnUVZ_tednZ2d@xxxxxxxxxxxxxx
> I think that what Comcast is doing is just changing the name but it is
still
> VoIP.  I am presently on HOLD with Comcast to as some S-P-E-C-I-A-L
> questions.  This should be fun trying to get some chickie babe to get out
of
> the marketing script and give some good info.  Will report what I learn,
> that is I can learn anything.
>
> She is going to transfer me to "Tech
> Support".............................................
>
> The "Digital Voice is not VoIP"  They have a separate private network for
> the phone communication.  Does NOT go out on the "Internet".
>
> Being transferred again to the "Technical Support
> Team"..............................
>
> "They do not have anyone that can answer weather or not there service will
> work with an alarm panel."
>
> "Once the customer sets up for the service and a field technician is
> dispatched the field technician will determine if the service is
compatible
> or not and inform the customer that it will not work."
>
> "I can not be transferred to a dispatcher or field technician with out a
> customer number."
>
> "No supervisor is available to provide me a number to call or have anyone
> call me to answer my questions."
>
> I felt like I was beating a dead horse so I decide to quit.  What a rat
> race.  I really hate BIG Corporate America.
>
> Well I have learned that .......................................  I really
> don't think I learned anything.
>
> Anyone more successful and determining the truth.  Or is this just a crap
> shoot.
>
> TIA
>
> Les
>
>
>
>
>
>
>
>
> >> The way the folks at Charter (the cable provider here) explained it to
> >> me was that the phone signal is only travels on the broadband
connection
> >> from the house to the cable provider.  From there it is returned to the
> >> normal phone lines.  Something about that seems to not have the effect
> >> that true VOIP does.
> >
> > That's pretty much how VoIP works, too.
> >
> > --
> >
> > Regards,
> > Robert L Bass
> >
> > =============================>
> > Bass Home Electronics
> > 941-866-1100
> > 4883 Fallcrest Circle
> > Sarasota · Florida · 34233
> > http://www.bassburglaralarms.com
> > =============================>
> >
>
>