Re: SST

["Petem" <petem001@xxxxxxxxx>]

Not always fun to team with "large"company...btw we all ready have 6 office
around Canada,and a dedicated central for 3rd party monitoring,does that at
least make us as "big" as SST?

once we got called by a company,they got a contract with one of the top 500
company that have facility in USA and Canada,and since we were doing the
Northern part of the   customer ,they asked us to "help" them change there
whole security concept,by integrating every think on one access control
system and "standardise" they're video recording concept..

We did the rewiring and connecting and testing everything and they were
programming and managing every thing else..
So they sent us some documentation on how they wanted it looked like a good
plan,we started the job,first thing we knew is that the Programmer that was
supposed to do the job was working only part time on the project cause he
had other project to manage,we could call him at 8:30 in the morning telling
him that he forgot to program some stuff on a door (like rte or even output
relay) and he would call us back only at 15:30 (and that if he called back
on the same day)and he was arguing we needed to check our wiring...witch we
already check cause we didn't want to look like fool we were check and
rechecking every thing..

we didn't had the capacity to program the system(no rights in the software)
but we could see the programming,and about 99% of the time it was simple
mistake,but still cause of this we lost about 25% of the time on job looking
at stuff that was ok hardware wise,but was not program properly...And the
first thing we know is the supposedly programmer was sending mail to the
customer telling we were a bunch of moron not to fix ourselves the
programming,that he had done,to make thing go,when he knows that we cant do
it..

one thing I know is that our local customer (that we were dealing with for
more the 15 years) didn't listened to the "programmer" and filed a complaint
to his boss caused he was damn tired to have doors dot working for days
cause they were not program properly,(and he knew our work was usually done
ok,before that project)this led to more irritation from the programmer where
he started removing some already working stuff to make "intermittent
trouble" on some doors,to bad I was clever enough task a report of
programming change in the software (my customer did it cause I didn't had
rights) and we saw that on the same days that some door were going havoc the
programmer worked on it in the morning and in the evening...

the whole thing cost us more in time that the job was paying,all cause  a
"big" company wanted some "help" from us...

so when SST come asking for help...I have a bad feeling....



"Roland" <roland@xxxxxxxxxxxx> a écrit dans le message de news:
N3t2h.3601$Qn2.3274@xxxxxxxxxxxxxxxxxxxxxxx
> It is not bad to team up with a larger company if you get the conditions
> right. First establish a draw schedule so you're not being a finance
> company for them. Especially don't buy into the "the customer hasn't paid
> us yet." If they want to be the prime then that's their problem not yours.
> Second make certain you get a good portion of the action on the parts end,
> not just the labor. You can do that on a percent basis or by saying I'll
> buy this part for the job and keep the whole margin and you buy that part
> and do the same. Help? Doesn't sound like they need help or you need
> practice. If you do the job, make the terms fit you. I used to think that
> on big jobs everything was very detailed. It's just the opposite. Make
> sure you have everything covered to the last detail for the whole job,
> just like you were the prime, and get the margin you need to stay in
> business or tell them to take a hike.
>
> "Petem" <Petem001@xxxxxxxxx> wrote in message
> news:WBq2h.9754$%t4.36858@xxxxxxxxxxxxxxxxxxxxxx
>> Nope not selling but they asked us to "help" them on a contract,and i
>> have a strange feeling that it will a catch 22 thing...
>>
>> you get burn from doing thing with them,and your sell reps want the
>> job....GGGGrrrrrrr
>>
>>
>> "Roland Moore" <roland@xxxxxxxxxxxx> wrote in message
>> news:xih2h.2774$lx6.1461@xxxxxxxxxxxxxxxxxxxxxxx
>>> SST is a systems integrator. Using Software House and Panasonic? Must
>>> not be too integrated. We took over one like that and Software House
>>> doesn't have the API for older Panasonic gear. AD for sure and Integral
>>> play but it looks like Verint got the boot off the SoftwareHouse web
>>> site. Must be those Nextiva bugs. Didn't Panasonic just end of life the
>>> only switch they made? Panasonic has their own up the coax protocol that
>>> no one else shares for their PTZs. SST must be old school integrator.
>>> Looks like they have an APC-8X on their site instead of an iSTAR Pro. I
>>> never heard the term "Software House Enterprise Partner" I would ask our
>>> rep what that is but he wouldn't call us back even if we told him we
>>> just bought the company and fired him. Anybody else know?
>>> Looks like SST wants to buy something too. More companies it looks like.
>>> You selling out Petem? I say sell them all of Canada first.
>>>
>>> "Petem" <petem001@xxxxxxxxx> wrote in message
>>> news:x4d2h.10398$3E.212855@xxxxxxxxxxxxxxxxxxxxxx
>>>> http://www.1sst.com/
>>>>
>>>> now you know
>>>>
>>>>
>>>> "Roland Moore" <roland@xxxxxxxxxxxx> a écrit dans le message de news:
>>>> RHV1h.331$lx6.32@xxxxxxxxxxxxxxxxxxxxxxx
>>>>> Who or what is SST?
>>>>> "Petem" <petem001@xxxxxxxxx> wrote in message
>>>>> news:WUU%g.37950$975.627520@xxxxxxxxxxxxxxxxxxxxxx
>>>>>> Anyone here been dealing,working with them?
>>>>>>
>>>>>> any info on those guys?
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
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