Re: Napco

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Yeppers!

Oh you forgot the forklift operator who at 7 AM snags the overhead door
contact (which is installed at almost the top of the door) wiring & armored
switch dangling there ALL day...when do the call for service?....at 6 pm on
friday night.

Code changes and user changes used to make me nuts...some of them had 100
users. I used to do it for free, but that got ridiculous because they'd call
in a couple in the morning, a few more later in the day..so I started
charging a modest fee in not so much to make money but to get them to THINK
about NOT making changes hourly!

Nah, you can keep the big commercial stuff...too much of a pitb.


"Robert Campbell" <ssv554@usa@isp01.net> wrote in message
news:22f40$4412e6c1$4eb54be$1018@xxxxxxxxxxxxxxxx
| Me too ! I feel exactly as you do Crash! Many if not most residential
| clients really appreciate the personal service and stick with you through
| thick or thin ! Some have become good friends.....
|
| I'm on a drive to get rid of as many commercial accounts as I can. I'm
| convinced they are nothing but a pain in the neck....difficulty of
training
| with changes of staff......user caused false alarms which occur regardless
| of level of training......stupid, negligent service calls (fork lifts
| running into motions)......constant upgrading of calling lists (when they
| remember). The bigger the client, the more useless work......plus you as
| often as not, have to chase them for money. I love service work, but not
the
| kind caused by blatant stupidity.....
|
| With ADT takeovers coming in steady at 10 a month now, losing a few
| troublesome commercial accounts is a blessing in disguise.....
|
| RHC
|
| Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:TsAQf.3$O76.377@xxxxxxxxxxxxxxxxxx
| > Really. I'm just the opposite!...I'd much rather deal with loyal
friendly
| > (and pay on time) homeowners...one on one...mostly custom homes. Dumped
| > most
| > of my big commercial stuff, kept only the ones that are also homeowners
of
| > mine.
| >
| >
| >
| > "Nick Markowitz" <nick-markowitz@xxxxxxxxxxx> wrote in message
| > news:bDzQf.103$Vb.74@xxxxxxxxxxx
| > | Of course how many residential users realy use there systems I would
bet
| > | only 25% of the ones I put in for ADT dealer are still actually being
| > used
| > | and almost all the residentials I put in and when the owner I put it
in
| > for
| > | moved out the new owner does not use it. then there are those who only
| > use
| > | it when there on vacation.
| > | and people wonder why i do not do residential work any more. Who needs
| > the
| > | headaches or the liabilty.
| > | I will stay with the high risk commercail and inductrial any day.
| > |
| > |
| > |
| >
| >
|
|
|