Re: Question for security alarms experts

["Signalman1968" <signalman1968@xxxxxxxxxxx>]

Same asnwers as the others have stated, but to further point out, when
you call the Central station, verify with the operator, and the
technician that comes out that indeed the signal coming in is just a
trouble signal, which the CO has in the database (or the operator is
decoding) as an actual "Alarm" signal. More or likely I would say it's
a trouble signal which could be a wiring issue on the installers part.
If a service call has been reported already, have the service manager
give you a call to go over each of the signals before the technican
comes out. They will more or likely be able to give you the exact
details of what is going on with better knowledge than an uninformed
operator.

Good Luck,

Signalman



Everywhere Man wrote:
> What is displayed on your keypad?
>
> Brent wrote:
> > I have door alarm and cell backup package with one of the national security
> > companies.
> >
> > It was installed last week. Three days ago the zone 2 alarm went off and
> > they called me even though I was at home and the system was not even armed.
> > It happenbed three times on the same day. So I called up the tech and they
> > came and re-programmed my door alarm today afternoon.
> >
> > Half an hour ago, I got a call again from the service provider that my alarm
> > is going off even though I am still at home and I did not even arm my
> > system.
> >
> > Anybody know whats going on, where the problem is and if anybody is
> > deliberately doing it so as to dupe me ito thinking that it was a false
> > alarm when I go out in the future.