Re: ADT Essential Wireless Package

["camman" <camman@xxxxxxx>]

"Robert L Bass" <robertlbass@xxxxxxxxxxx> wrote in message
news:1p-dnS-JDqfQzVfZnZ2dnUVZ_uqdnZ2d@xxxxxxxxxxxxxx
> > Because you're signing a 5 year contract which, regardless of what the
> > salesperson says, is fully collectible if you move, get hit by a bus,
> > divorce, etc. It will automatically renew for 1 year periods after that,
> > and if you don't call to cancel within a 30-day window, you will be on
the
> > hook for the additional time as well. They will increase your price
DURING
> > the contract term (read it carefully) until you're near $45/mo. The
amount
> > you're ultimately going to pay for the equipment and service will be
> > roughly double what you would pay if you had the same equipment and
> > monitoring provided by a "local" company.
> >
> > I used to work for this company. I swear by their in-house Commercial
> > division, which does top-notch work. Their Residential division, which
is
> > mainly handled by contracted installation companies, leaves something to
> > be desired.
>
> In my prior post to this thread I only addressed questions about hardware.
> Although the previous poster and I disagree on many issues, he is pretty
> much bang on in the above.  The only things that might vary from what
> "Stanley" has said are the length of the contract term, the amount of
> advance warning you're required to give in order to cancel and the length
of
> the automatic renewal term.
>
> Also, although the standard ADT contract does state that they can raise
the
> fee during the term of the agreement, you do have the right to cancel if
you
> don't accept the higher rates.
>
> In short, if it's ADT "Corporate" you'll probably get a professional
> installation and competent service.  If it's one of their so-called
> "authorized dealers" watch out!  Those have been the subject of thousands
of
> complaints and of lawsuits by attorneys general in numerous states.  The
> "dealer" programs from ADT, Protection 1, Monitronix and a few others are
> rife with problems.
>
> --
>
> Regards,
> Robert L Bass
>
> =============================>
> Bass Home Electronics
> 4883 Fallcrest Circle
> Sarasota · Florida · 34233
> 941-866-1100 Sales & Tech Support
> http://www.bassburglaralarms.com
> =============================>
>
> As a former ADT rep. trust what you are reading.  You can demand from your
saleperson to go 3 years rather than the standard 5.  That they can do
without salesmanager approval.  Also, have it written on the face of the
contract that the monthly monitoring fee remain stable for the duration of
the contract.  That will require the salesperson to go to salesmanager who
will need branch manager sign off.  But it will get done.  Also, have your
salesperson take off 10% off the equipment price.  No salesmanager approval
needed for that.  Make sure you know if it is ADT owned or are you paying
for "intallation".