Re: Slomins vs ADT vs Brinks vs any other home security system vendor

["Mike" <wxyz09@xxxxxxxxx>]

As usual a very helpful post.  ADTquoted me $32.xx monitoring fee and I
believe
I own the equipment.  Not sure about owning the equipment.  Others have
mentioned
ADT equipment that is not UL rated and  ADTusing, I think,  24 gauge wire.
It's reassuring
that you've picked up several ADT accounts.  Guess that means their hardware
is at least
transferrable.  Others have mentioned the ADT "hair trigger" problem.  There
is a large fine imposed
for false security alarms.

At this point,  DIY or an independent is starting to look good.  However,
fitting in the time to research DIY
might not be a wise use of my time right now.

Mike



"R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
news:kyLCf.25932$ve.709798@xxxxxxxxxxxxxxxxxxxxxxxx
> That depends. Independant dealers vary from good to terrible, and ADT
> service quality seems to vary from region to region. So bear in mind, my
> comments relate ONLY to my particular area. I happen to be a third party
> dealer on their station (they monitor about 8 of my total 850 clients),
> and I find their monitoring to be far too "hair trigger" for my tastes.
> They call one number, dispatch authorities, then follow through with the
> balance of the calling list. In our area, false alarm dispatches cost $75
> each, and clients demand more built in "protection" against that (full
> calling list, cancel codes etc). I am told that local authorities feel
> that when they get a call from ADT, it is more likely to be a false alarm,
> although that is one of those suppositions that is hard to prove.
>
> Service regardless of timing is expensive unless you have chosen their
> warranty coverage for a few dollars extra a month. Like most dealers, I do
> a lot of takeovers from ADT due to their continuing to charge exhorbitant
> prices on an ongoing basis, plus in these cases, service has been bad. But
> bear in mind, they are the biggest in the business with 8 million clients,
> so they have to be doing something right to keep this client base (in
> spite of terrible attrition rates). My understanding is their commercial
> side is quite different from the residential side, and we have one poster
> here who works on the commercial side, who's posting lead me to believe
> it's quite a different ballgame on his side of the fence
>
> I've been accused of "hating ADT". Not so, although based on my personal
> experience, I believe a residential client can do FAR better than dealing
> with a large conglomerate where you are merely a number rather than a
> valued customer. There is something to be said about personal care from a
> small dealer, although this too can be tenuous if you choose the wrong
> small dealer (and remember my bias in this regard). Unfortunately you
> don't know that until you've made your choice already, although you can
> and should ask around about your potential company to see how others have
> been treated. This is even more important if you anticipate choosing a
> company where you are locked in !!
>
> Do your research, compare TOTAL packages over 5 years from all your
> choices, then go with the company that you feel will treat you with due
> respect on an ongoing basis, regardless of length of contract term (this
> is only one factor after all....)
>
> RHC
>
>
> "Mike" <wxyz09@xxxxxxxxx> wrote in message
> news:raLCf.1426$Ix.487@xxxxxxxxxxx
>> How would you rate ADT when compared to the other companies eg, S, B and
>> M?
>> What would you change about ADT on the customer level?
>>
>> Mike
>>
>> "vic" <vishalbodiwala@xxxxxxxxx> wrote in message
>> news:1138428457.587848.113670@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>> Hello All,
>>>
>>> I think i agree with Robert from Bass.  I work for ADT Security
>>> Services from last 5 years and  i have clients all over us as well
>>> outside.  I do residential, and small business systems.Its better to
>>> deal with company because they cover more warrenties and sells only
>>> brand new equipment.  Also ADT's 4 strategic monitoring center are
>>> always avaialble to support your needs 24 /7.If you need any help feel
>>> free to contact me
>>> vishalbodiwala@xxxxxxx
>>>
>>> Vic
>>>
>>
>>
>
>
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