Re: Monitoring Peevs

["Jim" <alarminex@xxxxxxx>]

Joe L wrote:
> We are a Monitoring Center, we write our own software for everything we
> do.
>
> I'm curious to know what the professional Dealers out there think are
> the best and worst features of Your Monitoring Center.
>
> I want to make our software and systems better and better but I don't
> always get as much feedback directly from the Dealers as I would like
> so I find myself coming up with things that I THINK the Dealers might
> like.
>
> I'm talking about things that make your life as a Dealer as easy as
> possible like Online Work Orders, Personal Reminders with E-Mail
> Notifications, Scheduled Reports, Retail Billing Services, Two-Way SMS
> Messaging with Operators, Customer Web Access, Real-Time Signal
> Notifications via SMS/Text Messaging (to you or your customer), Dealer
> IVR Systems, Internal Instant Messaging between your Employees via the
> Web Interface, etc.   Do you like to talk to Operators when testing
> your accounts?  Do you prefer fully automated test procedures without
> Operator intervention?  Do you like to know every time we dispatch on
> one of your customers (in real-time or the next day?).  Do you get
> enough info on your Cell Phone via SMS to pass a Fire Inspection
> without ever needing to call the C/S?
>
> Now's your chance to post those wish-lists that your Monitorinig Center
> is ignoring because they have no control of their software features
> (they just pay the licensing fees and hope for updates).
>
> Thanks in advance for any feedback you can provide.


Well Hell's Bells man!

If you can't keep track of the fact that you already posted this
message here and have gotten replies, how the hell reliable is your
software going to be?