Re: Phone Jack Locations?

[JoeRaisin <joeraisin@xxxxxxxxxxx>]

We generally put them inside the can and explain what it is, where it is
(show them) and how and under what circumstances they disconnect it.

On panels like a Vista 32FB though I put it outside 'cause that is one
packed box to begin with...(for a commercial account it goes in a small
splice can connected to the main panel with an offset)

shady wrote:
> I'm curious about what the experts around here have to say about having the
> phone jack either in or on the panel.  Or, I guess, not using one at all.
>
> I'm not sure if it's a UL requirement to have it easily available, but it
> seems like a huge hole in the system's integrity.
>
> For example, over Christmas we had a customer who had his phone line cut.
> Probably only the third time it's happened in almost 15 years for us.  I
> went there and expected to see damage to the demarc box outside.  But no,
> they cut the wire coming out of the jack instead (unplugging too easy?).
> Obviously it was someone familiar enough with the place to know where to
> find the (not so well hidden) panel.  But this seems to be a good case where
> the jack should have been in the panel instead.
>
> I've always been told that the jack should be outside so it can be unplugged
> by the customer if the panel is going psycho and keeps taking over the phone
> line for no reason.  I doubt 5% of our customers (residential or commercial)
> know about this, many don't even know where to find the panel.
>
>