Re: I printed my DLS log file. Help.

["Larry Lipide" <lpide@xxxxxxxxxxx>]

Frank,

Ya, I know how companies are with things but if they don't work, they don't
work.  They have to take it back.  If not I simply contest the charges which
initiates a hell of a lot of paperwork for the vendor to explain why they
won't refund, etc, etc.  It's simple, if the product doesn't work then they
have to take it back...AMEX is very good about this.

I think it's premature though as I will give them a shot tomorrow but they
have about 1 hour to get me up and going and if not it goes back!! :)  Can't
spend anymore time on this.  Take care.


"Frank Olson" <Use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AyqBg.325812$Mn5.10292@xxxxxxxxxxx
> Larry Lipide wrote:
>> I hear but I will try and give the company one more try tomorrow.  It has
>> to be bad equipment because I went through the process step by step.
>
> I doubt it's "bad equipment".  Your level of frustration will no doubt
> increase a bit when you find out that most online vendors won't accept
> returns on equipment that's obviously been installed and powered up. The
> best you'll probably get is a "warranty replacement" and most
> manufacturers are starting to limit even that on equipment that's sold to
> Do-It-Yourselfers.  Call a local Dealer.
>
>
>> I mean, I also can now look at everything useing DLS.  If you default the
>> entire system out of the box, then log in, change all default zones 1-6
>> to wireless, enroll the contact with the ESN under zone 5 and then go to
>> 904 to test the contact it should work.  I mean it using the default
>> settings with literally one change to the definition and the addition of
>> an ESN.
>
> You have to do more than that.  To start with, you've never mentioned
> having "enrolled" the receiver or the keypads.