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Re: question about VOIP and liability



Channel 11 WPIX news in NYC just ran a hatchet job story about a BRINKS
customer in New Jersey and VoIP. Look for "Help me Howard" on their
website and follow the link to the BRINKS story.
www.wb11.com

Bob Worthy wrote:
> I am wondering if anyone has actually talked with your liability insurance
> underwriters about the pros and cons with this VOIP and security
> communications issues. I know all of the techy types drewl all over new
> technologies and how cool it is and how we can make it work and all that.
> Hell, give us enough parts and we'll build a helicopter out in the parking
> lot. I know there are waivers and disclaimers being  presented, signed etc.
> That is a step towards defending your company and you if your corporate vail
> can't be broken, ha ha. :o[  Even those written by attorneys aren't worth
> the paper they are written on in a high profile personal injury case when
> the company knowingly hooks up to something known to be unreliable and
> thinks it is ok because we stuck something in the customers face and had
> them sign it. The industry somehow needs to bring together the powers to be,
> manufacturers, insurance and attorneys, ANSI, approval labortories, internet
> providers, the bells, cable providers, etc. and come to some conclusions
> about this soon. Why is the industry letting this technology speed pass
> without getting on board? Do we really think waivers are all that is
> necessary? I know this is wishful thinking, however, I feel that every time
> someone connects to this technology, right now, is simply another nail in
> their company's coffin. Have a serious talk with your insurance company
> and/or the homeowners insurance company or the insurance company that is
> carrying a multi million dollar policy on inventory for your customer about
> the pro's and con's of connecting to this new technology and see if they
> will bless it. Chances are it won't be a problem as long as there are alot
> more dollars spent on additional coverage by you and your customer. At this
> time that is just an assumption but I would be interested to hear the
> outcome of your conversations with your attorneys and insurance companies
> about this issue since I am more interested in protecting what I have over
> putting on that one account that is questionable.



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