Re: From Alarm to centeral station

["petem" <petem001@xxxxxxxxx>]

good post....


<rwies@xxxxxxxx> a écrit dans le message de news:
11jm4gkfm4n7ub2@xxxxxxxxxxxxxxxxxxxxx
> Alarm reporting times very but generally Contact ID and SIA are very fast,
> around 5 seconds reporting time.  3X1 and 4X2 pulse formats are slower,
> usually around 12-18 seconds.
>
> 90 - 120 seconds for a pulse format seems too long.  I would put my butt
> set
> on the line and listen in to see what is taking so long.
>
> The receiver should answer the call in the first 3 rings.  A handshake
> should be sent to the panel as soon as the receiver answers.  This is
> where
> you might be having a problem.  Today's newer receivers monitor a wide
> range
> of formats.  They may have to send a series of handshakes until your panel
> hears one it likes.
>
> After your panel hears the handshake it should send its data in a few
> seconds.  The receiver will then send a kissoff and the communication is
> done.
>
> If you hear a long series of handshakes this may only occur on the first
> transmission.  We have a Surgard System III receiver, it will send a
> series
> of handshakes that may take a while on the first transmission.  However,
> when the panel responds, the receiver remembers the handshake the panel
> liked and answers with that handshake the next time that panel calls.
> This
> is accomplished with ANI (automatic number identification) similar to
> caller
> ID.
>
> In any case, you need to find where the problem is.  If your central
> station
> does not have a receiver like the System III that can remember the
> handshake
> you may need to have them change the handshake order.
>
> Feel free to contact me if you need any assistance in resolving this
> issue,
> I will do anything I can to help you.
>
> Ron Wies
> Monitoring America Alarm Co-Op