Re: Paying customer wakes up to CF alarm every morning

["bdebj2" <djoiner3@xxxxxxxxxxx>]

 I am paying for the service plan so even if
> they need to come out to make that change I will not need to pay
> anything.

the service plan DOES not cover anything YOU do to the system:
remodeling, cutting wires, changing phone lines


(although I have "asked" for a
> credit)

why would you "ask" for a credit??
if it's the fault of brinks, okay, that makes sense, but
if YOU did it, why should brinks pay for YOUR mistake??


 I just want that frickin beeping to stop :)  Also, I want to
> take advantage of the move program which only applies to current
> customers.  Not sure how much that will save me since I will need a
> bunch of new fear for the new house....

the move program will give you a free basic system, plus
$350 credit

 I knew VOIP had the potential
> for problems but it was a personal decision that I made in an attempt
> to save a lot of money per month and balance the probability 1) I would
> have legitimate alarm event (which has not happened since installed two
> years ago, and 2) the connection would happen to fail at that exact
> moment.  I know, a gamble but lesson learned...new house will have
> dedicated line.
>
> SUMMARY- From what I could undertand of these posts, there is no easy
> fix for me to stop the daily call in.  Several months ago someone told
> me they thought there was something like hitting CANCEL 15 times which
> would disable that but they were not sure.   BTW since I know people
> post question like these for less honorable reasons... I am NOT trying
> to cheat the alarm company... in case anyone is wondering. I have had
> Brinks for several years, paid a lot to get every feature they have
> installed in my home (3) motion, (1) heat, (3) smoke, (4) door, (1)
> glass break, (1) line cut, (1) LatchKey (paging), (2) remotes, (1)
> "panic" button (wife works out of house) and more I am sure I have
> forgotten.  In the new house I will be doing this all over again, and
> continuing to pay be $35/month. I an just frustrated that knowing what
> I paid and installed, and continue to pay every month under contract
> (more than a year left), why they won't help me just disable the call
> back.   I am sure someone will reply that I am wrong, but I just don't
> believe this can not be done.
>
> Beeping making me crazy!!! :)  And my two Shih Tzi's too!
>
> Beep Beep Beep in Chicago, Brett
>