Re: Magnum Alert 900 and Touch Tone Dialing

["R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx>]

Yes, I've seen the Next Alarm writeup. Seems it might be a solution;
however, it's not available in Canada

I hope that things do improve with VoIP to the point where it is genuinely
usable with alarm panels. It's no solution at all to simply dismiss the
problem, although quite honestly, at the moment, a land line IS the only
solution if you want reliability as part of your alarm communication
connection. ADT have a greater vested interest than anyone here due to the
sheer size of their customer base, and they say quite bluntly, no connection
over VoIP is currently acceptable.
If you do find a solution to the issue, please let us know how it works out,
because for the moment, I have no option but to tell my clients, there is no
solution (and that's NOT an acceptable answer....)

Signed...Frustrated as hell...

RHC

"Robert L Bass" <robertlbass@xxxxxxxxxxx> wrote in message
news:-JqdnUGijMDnRNzeRVn-hQ@xxxxxxxxxxxxxx
>> ...VoIP will not work reliably enough to ever
>> be counted on for security purposes...
>
> Don't be too sure, Robert.  You can be fairly certain that alarm
> manufacturers are working on this already.  The telecommunications
> universe is evolving faster than many other fields.  Alarm manufacturers
> have two choices: develope VoIP compatible communicators or become
> obsolete.
>
>> I'd be very suspicious of any company that
>> says they can do it reliably, or suggest "it
>> is not problem for us"...
>
> There are workarounds though they sound a bit less secure than a
> conventional line.
>
>> ADT just issued a memo to all their dealers
>> telling them to stay far away from it. TCPIP however, is quite another
>> thing, and with the
>> advent of products like the generic Lobenn
>> (and others of it's ilk...DSC's version etc),
>> all should be well.
>
> I'll be experimenting with several systems over VoIP service shortly.  I'm
> changing my company's phone system into a "virtual office" space.  We'll
> have a single number to dial and an auto-attendant to distribute calls
> between employees in three US states plus one office in Brazil.  The new
> system will allow us to instantaneously transfer a caller between stations
> anywhere in the world.
>
>> VoIP ? Forget it ! Keep your landline or use
>> a reliable alternate (cell, alarmnet, or TCPIP)
>
> It appears that VoIP is not quite ready for prime time when it comes to
> alarm system digital communicators.  However, I expect we'll be seeing
> improvements in that area soon enough.  Meanwhile, if your VoIP service
> includes a second port which is optimized for analog fax service you might
> want to try sending alarm signals over that line.  I plan to test that
> shortly using DSC, Elk and Napco panels I have on hand and will let you
> know if it works.
>
> --
>
> Regards,
> Robert L Bass
>
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