Re: Question on DLS software

["R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx>]

Thanks Moe ! You might have a good point there; I'll try again later in the
day, although Sunday at mid day shouldn't be a busy time (unless it's Xmas
or Mothers Day).

But thanks for the suggestion. I'll let you know if that solves it...

Regards,

RHC

"moe" <moe@xxxxxxx> wrote in message
news:Gyv4f.26802$5l.17521@xxxxxxxxxxxxxxxxxxxxxxxxx
>I sometimes have comm problems similar to what you are experiencing.  I
>usually find that if I try again at different days and times of day that I
>will eventually get through.  I think that at extremely busy times and days
>for calls that line quality deteriorates.
>
> "R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
> news:pNCdndJcdrYf7s_eRVn-uw@xxxxxxxxxxxxx
>>I tried to upload a version 2 DSC Power 832 (5010) this morning, and got a
>>response that is becoming far too common when trying to use DLS sofware. I
>>am using the latest DSC modem, and a clear line. The panel connected OK,
>>and then tried to handshake and gave me a "cannot identify panel" crap ! I
>>have tried to connect with two different computers, both with the latest
>>drivers installed, and also used the "auto identify" feature as well on
>>both computers, but to no avail. I tried going in through the event log,
>>which sometimes works, but this time,nothing works.
>>
>> It seems I have to make another needless service call because of DSC
>> crappy software !! Can anyone suggest why this bulls*it might be
>> happening and if there is anything my end that I can do to resolve it
>> prior to making a service call.
>>
>> Cripes, I don't need this mickey mouse software crap....Mark, any ideas ?
>>
>> RHC
>>
>
>