Re: Question on DLS software

["moe" <moe@xxxxxxx>]

I sometimes have comm problems similar to what you are experiencing.  I
usually find that if I try again at different days and times of day that I
will eventually get through.  I think that at extremely busy times and days
for calls that line quality deteriorates.

"R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
news:pNCdndJcdrYf7s_eRVn-uw@xxxxxxxxxxxxx
>I tried to upload a version 2 DSC Power 832 (5010) this morning, and got a
>response that is becoming far too common when trying to use DLS sofware. I
>am using the latest DSC modem, and a clear line. The panel connected OK,
>and then tried to handshake and gave me a "cannot identify panel" crap ! I
>have tried to connect with two different computers, both with the latest
>drivers installed, and also used the "auto identify" feature as well on
>both computers, but to no avail. I tried going in through the event log,
>which sometimes works, but this time,nothing works.
>
> It seems I have to make another needless service call because of DSC
> crappy software !! Can anyone suggest why this bulls*it might be happening
> and if there is anything my end that I can do to resolve it prior to
> making a service call.
>
> Cripes, I don't need this mickey mouse software crap....Mark, any ideas ?
>
> RHC
>