Re: NAPCO NO LONGER REPLACING KNOWN DEFECTIVES

["Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx>]

"Russell Brill" <russwbrill@xxxxxxxxxxxxx> wrote in message
news:Prl%e.5177$zQ3.3083@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Bob,
>
> Did you get your P1632 board replaced yet???
>
> Russ

Nope.  When I business slows down in January I'll shop the various
manufacturers again and see if I can find one that is as responsive as Scott
was when he worked for Napco.

--
Bob La Londe

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>
> "Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx> wrote in message
> news:1125437946.83394ae86cda1238e7b0d933064bab6e@xxxxxxxxxxx
>> P.S.  I tried e-mailing my rep first.
>>
>> "This is an automatically generated Delivery Status Notification.
>>
>> Delivery to the following recipients failed.
>>
>>       DCLEMENT@xxxxxxxxxxxxxxxxx"
>>
>>
>> "Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx> wrote in message
>> news:1125437866.b414f04dc1e1ef9d0ba9c55577a015e9@xxxxxxxxxxx
>>> A few years ago we had a couple Napco P1632s start sending run-a-way
>> memory
>>> error signals.  I was very concerned and asked them if I should go out
>>> in
>>> the field and replace all in that time frame.  Napco told us not to
>>> worry
>>> about it. They would send us boards as they went bad.  I just had one
>> start
>>> doing it a couple days ago.  It was installed in the right time frame
>>> for
>>> that problem so I called them.  Nope.  They won't replace them anymore.
>>>
>>> Maybe its time to start interviewing panel manufacturers again.  Find
>>> out
>>> who really wants my business these days.
>>>
>>> --
>>> The Security Consultant
>>> Bob La Londe - Owner
>>> 849 S Ave C
>>> Yuma, Az 85364
>>>
>>> (928)782-9765 ofc
>>> (928)782-7873 fax
>>>
>>>
>>>
>>>
>>
>>
>
>