Re: Question on DLS software

["Mark Leuck" <m..leuck@xxxxxxxxxxx>]

"R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
news:pNCdndJcdrYf7s_eRVn-uw@xxxxxxxxxxxxx
> I tried to upload a version 2 DSC Power 832 (5010) this morning, and got a
> response that is becoming far too common when trying to use DLS sofware. I
> am using the latest DSC modem, and a clear line. The panel connected OK,
and
> then tried to handshake and gave me a "cannot identify panel" crap ! I
have
> tried to connect with two different computers, both with the latest
drivers
> installed, and also used the "auto identify" feature as well on both
> computers, but to no avail. I tried going in through the event log, which
> sometimes works, but this time,nothing works.
>
> It seems I have to make another needless service call because of DSC
crappy
> software !! Can anyone suggest why this bulls*it might be happening and if
> there is anything my end that I can do to resolve it prior to making a
> service call.
>
> Cripes, I don't need this mickey mouse software crap....Mark, any ideas ?
>
> RHC

I have yet to see a problem connecting to an 832, there seems to be a bug I
sometimes get with the new 1555 v3.2 that I confirmed with DSC's tech
support that does exactly the same thing. When the 1555MX first came out I
also got that occasionally, haven't seen that in a long time so I assume
they fixed it either in the software or panel.

What modem are you using?