Re: Firelite MS5024UD

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

They unplugged the phone line to get their phones to work? Ain't it on a
dedicated line?


"Frank Olson" <Please-use-the-email-links@xxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:_yB2f.142505$1i.84226@xxxxxxxxxxx
|
| "Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx> wrote in message
| news:1128980965.d4efe6be779881e82ba5281c1ad6fa8c@xxxxxxxxxxx
| > Firelite MS-5024UD
| >
| > We have had a couple recurring problems with this system.
| >
| > It went into alarm once just after installation indicating an alarm with
a
| > single pull station.  The pull station had not been activated and there
| > was
| > nothing wrong with the wiring to it.
| >
| > At one time it locked up and locked up one of the phone lines regularly.
| >
| > Firelite told us we needed a new EPROM for it which we got and
installed.
| >
| > We have had no problems for several months until about 3 days ago.
| >
| > The system for no apparent reason went into alarm.  It did not send any
| > signals.  When I sent a service tech to the site the following day there
| > was
| > nothing showing on the display, but the bell circuit was still buzzing
| > weakly.  None of the devices had been tripped.  It had locked up the
phone
| > lines and the customer had unplugged the phone line jacks to clear up
| > their
| > lines for use.  The panel appeared to be locked up.  He powered down and
| > powered back up the system and it appeared to operate correctly.
| >
| > By looking at my central station record it appears to have had its
| > malfunction between the first and second auto test signals that it sends
| > every night.
| >
| > I have not been back over the to do a complete test on the system, but
it
| > is
| > reporting auto test signals properly now.  I received a call from the
fire
| > department today.  They want me to send them a letter guaranteeing this
| > system will work.  I can't do that because is not the first time this
| > panel
| > has locked up.
| >
| > Power seems to be fine.  Phone lines appear to be fine.  What do I do.
| > I am getting very frustrated with this system.  I am ready to rip it out
| > and
| > install something else in its place.  Everything is installed correctly
| > and
| > when we check everything its all hooked up correctly and tests out
| > properly.
| >
| > There are only a handful of devices on this system.  Its very easy to
test
| > each circuit.  There are:
| >
| > Sprinkler flows and tampers
| > One smoke detector
| > One bell
| > One pull station
| >
| > The Security Consultant
| > Bob La Londe - Owner
| > 849 S Ave C
| > Yuma, Az 85364
| >
| > (928)782-9765 ofc
| > (928)782-7873 fax
| >
|
| Check the date of manufacture on the board.  FireLite must have had a "bad
| batch".  Order a new board and send the old one back for testing.
|
|
|