Re: medical alert service questions

["Joe Lucia" <joe@xxxxxxxxxxxxxxxxxxxxx>]

For a Central Station response, the Medial Alert unit would call into
an alarm receiver to transmit account # so we have positive
identification.  If it is a "two-way" voice system (basically a
speaker-phone) then the Central Station can talk to her directly over
that initial alarm call without having to call her back, reducing
response time and giving us a better way to check if she's okay without
her having to reach a phone.

Just find an Alarm Dealer that does Alarm Systems with Two-Way-Voice or
Audio-Verification (same thing).  It may be a stand-alone medical unit
or a full-fledged alarm system with two-way capabilities and a remote
pendant for her to wear.