Re: ARE YOU REALLY BEING MONITORED? READ THIS

["Allan Waghalter" <awaghalter@xxxxxxxxxxx>]

With your obvious disdain for all you work with and tech's "unselling" your
recommendations, it is no wonder that you have moved around so much and had
so many jobs.  If you chew your technician out in front of the customer, you
certainly are not making yourself look big.  It makes you and your company
look like fools.  What kind of confidence will that customer have that
anything else was installed correctly?  I am pretty sure that once the
installer finished the installation and began testing, he would realize the
device was misplaced and move it.

It isn't that you still need to "learn a few things", what you need is an
attitude adjustment.  With the postings you have made here in the past few
weeks, I would certainly never want you working or representing me.  I can't
imagine how anyone would?  From an installation point of view, nothing is
worse than an installer who doesn't understand the equipment or what is
required to install it.  I had a salesman once who always tried to put
motion detectors in the middle of outside insulated walls with no attic
access above them.  He is now back selling pharmaceuticals.


"Sonicduck" <jones1019@xxxxxxxxxxxxx> wrote in message
news:1132290314.964015.152760@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> That was very informative.  I said I wasn't a geek.  That proves that
> the training for the salespeople is almost non-existent.  The tech's
> here would have liked me selling their jobs, though.  I never "married"
> a location for ANY device.  I suggested that they would "probably"
> install this here and that there. In the end I always left it to the
> installer to decide, and told the customers that as well.
>
> I have had tech's almost UNSELL what I had sold.  I had two while at
> Hell South from Protection One tell a lady she needed a bunch of other
> crap, when she and I had discussed everything, and paired her old AT &
> T system down.  She didn't need the same level of security.  I would
> have had to sell her a sensor for 30 some windows, and she would have
> bailed.  The dumb tech's opened their mouths and I ended up rushing to
> her install at 4:30 pm on a Friday afternoon in rush hour.  When I got
> their, the retards were putting a motion detector BEHIND the top of a
> big floor to ceiling curtain, and I got pissed.   The customer even
> wondered why they were putting it BEHIND the curtain.  I chewed their
> butts right in front of her.  They had also convinced her she wasn't
> going to get a sensor for her back door, when it was plainly listed on
> the front page of the agreement that she was.
>
> I do have some stories of tech's that went far and above what I would
> have expected to get a job done, and get it done right.  That was from
> the best installers I ever worked with, from the Port St. Lucie Branch
> of ADT.  They will always be #1 in my book.  The best install manager
> was Wesley from West Palm Beach by far.  So, I'll give credit where it
> is due.
>
> Thanks for your story and correction....I am still learning some things.
>