Re: Why Don't You Like DSC? (Addressed to those that don't.)

["Jim Rojas" <jrojas@xxxxxxxxxxxx>]

The entire layout is cheesy. They could have made an full screen interface,
so you can see just about everything without having to jump around so much.

You can't browse through customers like in Compass & DSC...The entire
software package needs a huge facelift.

Jim Rojas



"Mark Leuck" <m..leuck@xxxxxxxxxxx> wrote in message
news:7rudnWPfL754WR_fRVn-og@xxxxxxxxxxxxxx
>
> "Jim Rojas" <jrojas@xxxxxxxxxxxx> wrote in message
> news:VCnge.12842$941.3503@xxxxxxxxxxx
>> I find Napco not very easy to use for the end user, which is my primary
>> concern.
>>
>> DSC panels are easy to use, the wireless...sux, software is ok
>
> True
>
>> Ademco panels are easy to use, wireless...excellent, but eats batteries,
>> software is ok
>
> Mmmm as far as I know they don't eat batteries
>
>> Paradox  panels are easy to use, the wireless...never tried it, software
> is
>> ok
>
> Software sucks in my opinion
>
>> ITI panels somewhat easy to use, wireless is great, but too pricey,
> software
>> needs work.
>
> Sensors aren't any more expensive last I checked, Enterprise software is
> awsome...when it works :)
>
>> Napco panels require the user manual to do basic things, wireless...never
>> tried it, software needs work though version 5 is a major improvement.
>
> Software sucks, pain in the ass to program the panel by keypad, not user
> friendly
>
> > Caddx panels are easy to use, wireless is excellent, uses ITI, software
> sux
>
> How does the software suck?
>
>> Electronics Line panels are unstable, wireless...never tried it, software
> I
>> never used yet.
>>
>> Visonic panels are easy to use, wireless lacks variety, but works fine,
>> software needs work
>>
>> Radionics panels require a masters degree to arm & disarm :), wireless is
>> good, software needs help screens, but otherwise good.
>>
>> DMP panels require a bachelors degree to arm & disarm, wireless never
> used,
>> software needs a major overhaul.
>>
>> Did I miss anyone? :)
>>
>> Jim Rojas
>
> AT&T, C&K, Alarmlock, Detection Systems, Gardsman, HAI, Moose, Optex,
> Rokonet :)
>>
>>
>> "Allan Waghalter" <awaghalter@xxxxxxxxxxx> wrote in message
>> news:mhnge.815$1A6.762@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> > ????
>> >
>> > "Jim Rojas" <jrojas@xxxxxxxxxxxx> wrote in message
>> > news:LBmge.8628$Fn1.4497@xxxxxxxxxxx
>> >>I don't use Napco for the same reasons... :)
>> >>
>> >> Jim Rojas
>> >>
>> >>
>> >> "Robert L. Bass" <robertlbass@xxxxxxxxxxx> wrote in message
>> >> news:I76dnQQ0gtv6aRzfRVn-ow@xxxxxxxxxxxxxx
>> >>>> Why don't you like DSC?  (Addressed to those who don't.)
>> >>>
>> >>> Cheap, flimsy cabinets.
>> >
>> > Napco panels are very strong.... just try and get a pre-punched
>> > knockout
>> > out.
>> >
>> >>> Recalls.
>> > I have been installing Napco since 1983 and don't remember any recalls.
>> >>> False alarms.
>> > Napco pioneered selectable response times virtually eliminating false
>> > alarms from flakey switches.  Takes a genuine 750 ms opening to create
> an
>> > activation.
>> >
>> >>> Miserable software.
>> > DOS software was great!  Easy to use and understand.  Improvements have
>> > been made on their Windows Versions.  Should finally be fixed with
>> > their
>> > next revision.
>> >>> Inflexible designs (compared to Napco).
>> > Napco can be configured to do almost anything with any zone or any user
>> > you would want.
>> >
>> >>> Lengthy waits for tech support.
>> > Napco has extremely fast access to quality tech support.  They are New
>> > Yorkers, so you have to make an allowance, but they are fast and
>> > knowlegeable.
>> >
>> >>> Higher than average failure rate.
>> > No higher than any other system I have used.  We have a lot of
>> > lightning
>> > and electrical storms in the Houston area.  Short of the few panels in
>> > homes that have taken a direct strike and fried everything, we have had
>> > very few panels fail.  Some problems with keypads, but with the number
>> > installed (Generally three pre home and probably somewhere near 500/600
>> > systems) the failure rate is modest.  Beginning to have some problems
> with
>> > the old RP854 keypads, but they are 20 years old and the customers have
>> > never changed their user code.
>> >
>> > I think Napco is one of the best systems available to us.
>> > Regards,
>> > Allan Waghalter
>> > Security Sure Alarm Company
>> > Houston, TX
>> >>>
>> >>>
>> >>
>> >>
>> >
>> >
>>
>>
>
>