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Re: Bass Alarms



I am sorry, but I to travel. In fact I was in four states in 1 week and
I have medical emergencies, and I had food poisoning. I understand we
are all busy and have issues, but this is not acceptable. I have called
you several times, but get a busy signal. I have emailed you and get
the auto-response. I have faxed you. The fact that I am writing this is
way too much. I also apologize to this group for having to communicate
to this vendor via this group. It is just unreasonable how difficult
this.

As we are all aware we use email to handle such items, the facts are in
black and white.

Here is the deal-

Please see your packing slip for this order #158981 from your supplier
in the North East. Line item #6 shows an ELK-1280 was shipped to me.

Now review my order #4623BB- Line item #6 [#ELK-12250] ELK-12250
Battery: Rechargeable, 12V, 26AH 1 x US $43.50 = US $43.50.

Now the price difference between these two products is what I am asking
for.

It really requires no more... Please subtract the difference and credit
my account.

Since I am sure that this will continue I have, I contacted the BBB of
West Florida and this is my Complaint 1835930 for your records.

I had the 2nd issue of double billing taken care of by my credit card
company within 24 hours. They recommended I send the battery back for a
full credit. I think we can take care of this by making the adjustment.
By doing the full credit, would cost me the shipping.

Thanks

Frank



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