Re: Inspection Technicians

[Crash Gordon® <NONE@xxxxxxxx>]

Yearly inspections was one way I'd use to up-train installers to more =
techie stuff. Installers are certainly capable of changing a battery, =
checking all contacts for proper operation, cleaning & testing a =
pir/gb/smoke...and checking signals.

If he got bogged down I'd support him from the office.

(talking about residential)



"JW" <golf4nospam@xxxxxxxxxxx> wrote in message =
news:T_j2e.23250$rj4.4504@xxxxxxxxxxx
> Most of our accounts are within 75 miles. We currently have =
inspections=20
> handled by our service technicians (they're considered low-priority =
service=20
> calls).  I know some companies have the inspections done by different=20
> technicians (who may not be able to do much in the way of handling any =

> problems if the arise) and don't get the opportunity to get much=20
> cross-training unless promoted. I think a case can be made for doing =
things=20
> either way... what are you doing and what do you wish you'd done=20
> differently?
>=20
> Thanks!=20
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>=20
>