Re: CADDX NX-6 question from homeowner

["Jim" <alarminex@xxxxxxx>]

RG wrote:
> The house we purchased has a CADDX, NX-6 system. It appears that the
> previous alarm company changed the installer code (probably to
lockout
> competitors). I have been unable to talk to anyone at this company.
>
> So I plan to install a new NX-6 board.
>
> I however do not have the keys to the cabinet/case in which the board
is
> housed (the standard cabinet pictured in numerous websites as well as
the
> CADDX brochure).
>
> When I called another local alarm company, they quoted me 325$ (189
for the
> board and the rest for labor) to replace the panel... Hence my desire
to
> undertake this project myself (as well as skepticism abt said
company).
>
> My question:
> When I buy the NX-6 control panel, will it come with the keys for the
> cabinet? Are these keys standard? Will installing this new board be
> sufficient for me to get monitoring from any company which supports
CADDX?
>
> Thanks in advance for any help/information.
>
> Ruman (Email: rumang at-> gmail  )
> ps: Someone from the alarm company which did the previous monitoring
> actually did call back about 4 weeks after my last message. They
talked to
> my wife and *apparently* said, they couldnt reset the installer code.
but
> offered to monitor for 19.95/month.

You've been getting some good advice so far but on one item, I'd
suggest that you think about it a little before you do it. One person
suggested that you let might want to let someone download your panel
and then monitor it. I would suggest that you think about that first.
Letting someone that you've never met and never will meet, download
your panel,  would not be something that I would recommend.

First of all, I'd like to meet the person(s) who are going to have
access to my panel. Secondly, if they are satisfied, without meeting
you and inspecting the quality of workmanship of your installation, and
are willing to monitor your system sight-unseen, I'd kind of question
their reliability. How can someone know, via a phone call, that your
system isn't in shambles, isnt poorly installed, or won't cause false
alarms or ............ in fact,    perhaps is installed in such a
manner that it actually "wont" report alarms reliably? If they are
willing to take responsibility for monitoring your system, under those
conditions, I'd really be concerned about it.

I'd suggest that you at least have someone come out and inspect and
test your system. Perhaps they will point out some possible problems
and you may even find that they will be willing to do the work you
want, as I would, at no charge, just to have you as an account. Keep in
mind that if you go direct, for your monitoring service, in the future,
you could be hard put to find someone to service your account, should
the need arise.