Re: Inspection Technicians

["petem" <petem001@xxxxxxxxx>]

As a technician point of view,
I think that having someone do only one job is the worst scenario..

First for the tech, he will be pretty good at this after a few month then he
will stagnate...

second for the company,If the install tech start doing some error cause of
new product or new reglementation..and the feedback to the tech is not
perfect,you will have more problem...

one other thing..leaving only one tech to find small incompatibility or such
annoying little bug is not a wise idea,he could not be the most skilled to
do it..its like putting all your eggs in the same bucket..


"JW" <golf4nospam@xxxxxxxxxxx> a écrit dans le message de news:
T_j2e.23250$rj4.4504@xxxxxxxxxxx
> Most of our accounts are within 75 miles. We currently have inspections
> handled by our service technicians (they're considered low-priority
> service calls).  I know some companies have the inspections done by
> different technicians (who may not be able to do much in the way of
> handling any problems if the arise) and don't get the opportunity to get
> much cross-training unless promoted. I think a case can be made for doing
> things either way... what are you doing and what do you wish you'd done
> differently?
>
> Thanks!
>