Re: News: Wrong security code

[Crash Gordon® <NONE@xxxxxxxx>]

"Jackcsg" <nospam@xxxxxxxxxx> wrote in message =
news:A7ydnSWK2dWYv6nfRVn-iA@xxxxxxxxxxxxxxx
> "Mark Leuck" <m..leuck@xxxxxxxxxxx> wrote in message
> news:t8Sdnc1PSeLeRq7fRVn-hA@xxxxxxxxxxxxxx
> >
> > "Jackcsg" <nospam@xxxxxxxxxx> wrote in message
> > news:Y5idnWYuKL0uVa_fRVn-2w@xxxxxxxxxxxxxxx
> > > "J. Sloud" <jsloud2001@xxxxxxxxxxxx> wrote in message
> > > news:hsp431pd5e2nli8mte2abcjm9n7qf30272@xxxxxxxxxx
> > > > On Fri, 11 Mar 2005 12:30:06 -0500, "Jackcsg" =
<nospam@xxxxxxxxxx>
> > > > wrote:
> > > >
> > > > >I agree. It wasn't a dig at ADT at all. But it provides a few =
of us
> > with
> > > > >some training examples.
> > > > >The example I would, and did point out to my CS staff is what a
> cancel
> > > code
> > > > >does.
> > > >
> > > > My reply was a defense of the entire industry.  The fact that =
ADT was
> > > > the central is irrelevant.  It would have happened the same way
> > > > regardless.  From reading the article and not having access to =
all the
> > > > facts, it appears that the correct code was entered after the
> > > > allowable time had elapsed for a cancel.  ADT's monitoring =
system is
> > > > very automated, and there is very little room for operator =
error.
> > >
> > > J, does ADT even use cancel signals? I'm just asking an honest =
question.
> > > I agree, there are obviously a few missing facts.
> >
> > Sometimes they do and sometimes they don't
> >
> I didn't see anything on their web site about cancel signals, just =
their
> "enhanced call verification".
> What's your typically policy on cancel signals Mark? Do you guys use =
them?
> Or anybody for that matter.

I didn't see anything either.=20

But, their online price estimator is an eyeopener for anyone expecting a =
low price on a full system. Try comparing a residential alarm you sell =
to what it would cost from ADT...interesting!=20

I send cancels. It drops dispatch priority down a notch. We know someone =
is there with "A" code, but is it the cleaning lady that they fired 2 =
months ago or what?

So we try calling premise again - then dispatch.

Same for Exit Errors.