Re: Inovonics Guardian Question

["Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx>]

"Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx> wrote in message
news:1118439095.8e48180f1f0a3dc57686be71b42cedd1@xxxxxxxxxxx
> We bought out a small alarm company a couple years ago.  The owner died.
WE
> did get all of his alarm files with the purchase.  For most of the alarm
> panels we have had no problem with the dealer code as it was documented in
> the file for the account.
>
> However, we recently ran across an Inovonics Guardian that appears to have
a
> different dealer code.  One of his standard codes is documented in the
file,
> but it does not seem to work.
>
> It would not be a major issue as the account reports to our CS just fine
> (same CS as the deceased dealer was using) However they have managed to
> damage a transmitter.  We need to replace it, but in order to delete the
old
> transmitter and add the new transmitter we need to get into dealer program
> mode.  I really don't want to pull the board and send it to Inovonics
> leaving the customer unprotected.  Any suggestions?
>
> --
> The Security Consultant
> Bob La Londe - Owner
> 849 S Ave C
> Yuma, Az 85364
>
> (928)782-9765 ofc
> (928)782-7873 fax
>
>

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