Re: Inovonics Guardian Question

["Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx>]

"Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx> wrote in message
news:1118440000.d79056dc336a4c883b57ee924f332bc2@xxxxxxxxxxx
> "Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx> wrote in message
> news:1118439095.8e48180f1f0a3dc57686be71b42cedd1@xxxxxxxxxxx
> > We bought out a small alarm company a couple years ago.  The owner died.
> WE
> > did get all of his alarm files with the purchase.  For most of the alarm
> > panels we have had no problem with the dealer code as it was documented
in
> > the file for the account.
> >
> > However, we recently ran across an Inovonics Guardian that appears to
have
> a
> > different dealer code.  One of his standard codes is documented in the
> file,
> > but it does not seem to work.
> >
> > It would not be a major issue as the account reports to our CS just fine
> > (same CS as the deceased dealer was using) However they have managed to
> > damage a transmitter.  We need to replace it, but in order to delete the
> old
> > transmitter and add the new transmitter we need to get into dealer
program
> > mode.  I really don't want to pull the board and send it to Inovonics
> > leaving the customer unprotected.  Any suggestions?
> >
> > --
> > The Security Consultant
> > Bob La Londe - Owner
> > 849 S Ave C
> > Yuma, Az 85364
> >
> > (928)782-9765 ofc
> > (928)782-7873 fax
> >
> >
>
> If you prefer to e-mail:
> alarm_wizard(at)homail(dot)com
>

Lets try that again:
alarm_wizard(at)hotmail(dot)com