Re: Tech question - interface between receiver and central station software

["mckenzie" <mckenzieatcleardotnet.nz>]

I agree with the benefits of being local - ADT is losing a lot of clients
now that the 'free' contracts are ending.  People are sick of long despatch
delays.

New Plymouth - very close indeed!  I assume your RF receiver is the
Radionet. We've had one for a few years now, just setting up the CID version
this week, so hopefully selling a few more transmitters this year.

Cheers,
Graeme McKenzie


"Andrew" <bewareofcabbage@xxxxxxxxx> wrote in message
news:1120313396.730026.108540@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Yeah we are dying to get version 5, but they won't until we do this
> training session.  We're already using it because one PC here is a
> remote terminal we monitor for another company, which uses V5.
>
> The only reason I am not a 4+2 fan is because it's such a hassle to
> program lol.  We have a folder with information on the formats to help
> operators program them up, once you do a couple it's not hard - but
> Contact ID is just much more "plug and play" from a central station
> point of view lol.
>
> We have a few IRFast clients, very handy format.  We tend to stick to
> Contact ID, IRFast and 4+2 if needed on those older panels.  However we
> have had a few Cactus clients switch to us and have had to make
> provisions to support the odd radionics format (I don't know much about
> it).
>
> We monitor from New Plymouth, Taranaki-wide, mostly local but a few
> national.  One of our biggest selling points is being local, having
> people who know your area etc...  Plus we have our own guards in New
> Plymouth and Hawera, which avoids the ghastly dispatch centres of
> ADT/Armourguard or Chubb.
>
> We have one FE100 receiver, and a Silent Knight which we monitor for a
> local medical alarm trust, as well as a standard RF receiver.
>
> mckenzie wrote:
> > Get up to Patriot 5 asap. We did last year.
> >   Everything is much better, although we upgraded our server soon after,
so
> > performance increased anyway.  The 'training' was an afternoon with one
> > Patriot guy, who asked us more question than we asked him.  Sometimes
the
> > best way to learn is to just do it.
> >
> > Patriot are good to us, we have been using their software for about 5
years,
> > and they are very quick to issue updates when we request features.
> >
> > Don't dis 4+2 totally, at least you know that the signal you get thru
was
> > purposely programmed - even if it doesn't match the template.  With CID,
> > there are a few manufacturers that use an odd code, that nobody has
picked
> > up on, until it comes thru, in the middle of the night.
> >
> > Best format would have to be IR Fast - everything comes thru in the same
> > english the tech programs in the Concept panel.  Everytime they update
> > users, we don't have to - the new name comes thru automatically!
> >
> > Worst format is Ademco fast - never understood it correctly  - the
template
> > works perfect, so we don't look into it too much.  I tried to work it
out
> > about 10 years ago, but then CID came along and we were sorted!  have to
> > say, though - it is by far the fastest format I have seen, bar IR Fast.
> > Also it's the best format for the old Solution 8 panels - 4+2 sucks
majorly
> > on them - very very slow reporting!
> >
> >
> > Where are you monitoring?  We are in Wanganui, but cover the country,
with
> > remote FE100 receivers on different PC ports.
> >
> > Graeme McKenzie
> >
> > "Andrew" <bewareofcabbage@xxxxxxxxx> wrote in message
> > news:1120281078.500458.49970@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> > > Thanks Graeme,
> > >
> > > That was incredibly interesting.  Yeah, we run Telemate as a backup,
> > > during the regular times when Patriot crashes.  We are currently still
> > > stuck on version 4 (clarion database) and are trying to get them to
set
> > > training times, so we can upgrade to version 5 with the sql database,
> > > which will make things a lot faster and easier to run searches.
> > >
> > > I knew how the templates etc work (may I say god bless Contact ID, and
> > > boo to old panels that use 4+2 lol) but yeah it was just understanding
> > > the serial connection, which you've answered in great detail.
> > >
> > > Thanks :D
> > >
>