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Re: xPLComfort install trouble




Hi Paul,

> Next I want to display things when comfort events happen, but the
installation doesn't
> want to work.
>
> I installed xPLComfort and told it I'd configure it remotely. In
xPLHal I clicked on
> 'awaiting configuration' and comfort was there. When I tried to access
it, I just got the
> 'no vendor information' message.

Is xPLComfort installed on the same PC as xPLHal? Or is it on a different
PC?
If it's on a different PC to the one running xPLHal, you'll need to
download an xPL Hub, e.g.
http://www.xpl.myby.co.uk/downloads/xplhub/xplhub.zip

> So I uninstalled xPLComfort, reinstalled it, and this time told it to
configure now - and
> that I had an ethernet device. (I actually use an MSS100 - works great
for comfigurator) I
> told it where the thing was, although it didn't ask for the port
number, so it will
> probably have that wrong.

Yep, it assumes the default UCM/Ethernet port number.

> Anyway, the comfort service wouldn't start (or rather, it stopped
straight away - possibly
> because of the port number problem?) and comfort no longer appears
within xPLHal.

Have a look in the Event Log of the PC running xPLComfort - usually any
problems with the startup are logged to the application log.

> Uninstalling and reinstalling to select remote config doesn't make it
appear in xPLHal
> again.

Delete the file
C:\<Windows_Directory>\System32\xpl_johnb-comfort.instance1.xml, and
then try restarting the xPL Comfort service.

Let us know how you get on.

Regards,

John



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