RE: Re: BT HomeHub Networking Woes

[Nigel Giddings <nigel@xxxxxxxxxxxxx>]

Tim,



My comments are only related in that I too found BT utterly useless in
term=
s
of technical ability. They attempted to install ADSL on a line that was
twice as long as the maximum possible, I won=92t bore you with the
contents=
of
numerous phone calls save to say it would have been comical if it wasn=92t
=
so
important (it was Business Broadband).



Up shot is that OTELLO (OFCOM) have upheld a complaint I made and I am
waiting for =A3100 credit on my account=85.



Makes me sad, I was a BT apprentice and hark back to the days of people who
knew what they were talking about=85



Nigel



*From:* ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] *On Behalf O=
f
*Tim Hawes
*Sent:* 28 March 2011 09:03
*To:* ukha_d@xxxxxxx
*Subject:* Re: [ukha_d] Re: BT HomeHub Networking Woes





A further update on this old thread...

I finally bit the bullet and called BT a short while ago in some vain hope
they could be bothered. Fortunately it was an 0800 number...
Apparently, as my broadband connection was working correctly, there's
nothing they are obliged to do! They refused to accept the HH was faulty
because a line test came back ok. The promised call back 1/2-hour later
never happened either.

So in the interests of my ongoing sanity I've replaced the HH with a Vigor
2820n and haven't looked back. What a difference!

Cheers,

Tim.

On Thu, Oct 21, 2010 at 6:11 PM, Tim Hawes <timsyahoo@xxxxxxx> wrote=
:

> Just an update - I've switched back to my older router and separate
acces=
s
> point and I have *no* trouble seeing any of my old shares. Everything
works
> perfectly as before.
>
> So it looks like its not a PC firewall issue but *is* related to the
new
> home hub.
> Why is this so difficult?
>
> Tim.
>
>
>
>
> On Thu, Sep 30, 2010 at 12:47 PM, Tim Hawes <timsyahoo@xxxxxxx
>wrote:
>
>> Thanks guys - it's nice to know I'm not on my own.
>>
>> I still can't understand the ".home" suffix and google
isn't very
helpful.
>> I've changed the workgroup name from "WORKGROUP" to
"HOME" but there was
no
>> improvement. I'll try the hosts file suggestion and fixed IPs but
it use=
d
to
>> work without that so it shouldn't be necessary. I'm getting to the
the
point
>> where I'm about to reinstate my old (BT) wired router & access
point jus=
t
so
>> it all works again...
>>
>> I haven't (yet) resorted to the BT call centre but may have to, or
jsut
>> get a "proper" router...
>>
>> Cheers,
>>
>> Tim.
>>
>
>

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