RE: Re: Electricity meter clock error.

["Stuart Billinghurst" <stuart@xxxxxxxxxxxxxxxxx>]

Evening,

I was under the impression that, if the companies can't accurately measure
what you have used, they can't charge you.. I had a friend who discovered
her meter didn't go round after 3 years at the property, sweb tried to
estimate what they should pay, they kicked up a fuss, and threatened court,
they refunded 3 years electric, because they could not accurately measure
what they had used.

Not sure if this applies, as your measurement may be accurate but the
switchover not, but if they can't keep time, can they measure correctly
what
you have used?



Stuart.



From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
domdevitto
Sent: 13 February 2011 10:41
To: ukha_d@xxxxxxx
Subject: [ukha_d] Re: Electricity meter clock error.





Knowingly overcharging is fraud.

Involve the press, and register a case with the police. Send registered
post
letters to the director of operations, and suggest they may be summons to
appear in court. Directors love attending court, it's like putting a Google
ad on their CV, saying "Person is court-proven incompetent.".

Dom
--- In ukha_d@xxxxxxx <mailto:ukha_d%40yahoogroups.com>
, Peter +
Jane <pandj.munnoch@...> wrote:
>
> Posted on UK Selfbuild and UKHA
>
>
> Posted on UK Selfbuild and UKHA
>
> Hello all
> We are on Economy 10 for our new selfbuild all electric house (inc
GSHP).
> Last Spring I decided to check the BST time correction on the Multi
> Rate Series S meter supplied by SSE.
> What I found was that the "meter time" before the change was
1 hour
> behind "real time", so after the change, although it
advanced one
> hour, it was still one hour behind. At real mid-day it showed 11:00.
> Great, so with considerable care and the application of HA the heat
> pump, sauna, dishwasher, tumble drier, washing machine etc all
> switched on at the "real time" time corresponding to cheap
rate. But
> for the first (and highest demand) hour the meter was still on high
rate.
> Big discussion with Southern Electricity. Debate about how to correct
> my billing. Eventually reached a reasonable but not generous
> solution, plus new meter fitted (old one was only 1 year old).
> We have just fitted PVs. Sunny day today. Generation exceeded demand
> so I went to look at the meter to ensure it wasn't showing any
consumption.
> Guess what. The clock is 1 hour behind again. It was OK at last time
> change, so sometime during the (cold) winter it changed.
> Here comes another battle.
> It makes me wonder how many customers have this happen to them and
> don't even realise. Is the clock "autonomous" or does it
receive
> synchronising / BST / GMT alignment pulses from outside, if so how?
> Have any of you come across this problem before.
> I feel inclined to be less "accomodating" this time, to make
a
> calculated demand for correction (I have some OWL+usb data to ensure
> I don't lose out). Plus I feel I deserve compensation as this is
> outrageous. Any push back and I will readily involve the media or go
> to court, even though I resent the time these things take and feel
> that should be compensated as well. Maybe I should and will calm down.
> Appreciate the thoughts of others.
> Rgds
> Peter
>





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