RE: Fw: CBUS Suppliers

["Paul Gordon" <paul@xxxxxxxxxxxxxxxxxxxxx>]

Seconded.

My only "issue" (if it's even fair to call it that), is that I've
discovered their website stock system isn't always quite real-time. This
seems to matter only at weekends, but if you're particularly unlucky,
and order over the weekend, it *can* mean you order something which
shows as in stock, when in reality it might not be.

That being the case, they've always let me know by email PDQ when
something I've ordered isn't in stock, and on the few occasions this has
been the case, the delay has never been more than a week - none of that
3 months nonsense you've been quoted! - in fact, ISTR that on at least
one occasion they upgraded the postage from whatever the standard is
(2-3 days?) to an express courier (at no extra cost to me), so that I'd
still get the parts in time for when I'd arranged to install them...

So I can't really complain about that can I??!! I use them for all my
CBUS requirements, and anticipate continuing to do so until I've
finished installing. (Then of course, I'll probably move hours & start
all over again!)


Cheers.

Paul G.


-----Original Message-----
From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
Of Paul Gale
Sent: 09 April 2008 12:30
To: UKHA Group
Subject: RE: Fw: [ukha_d] CBUS Suppliers

My vote would be for the CBus shop - absolutely sterling service! Which
IMO is vital for this kind of kit purchase :)

Paul
(no affiliation - just a very happy customer :) )

> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
> Of paul_watkin
> Sent: 09 April 2008 12:15
> To: ukha_d@xxxxxxx
> Subject: Re: Fw: [ukha_d] CBUS Suppliers
>
> A couple of the companies told me (incorrectly) the products were
> obsolete, others have decided to stop selling due to changes made
> since the takeover of Clipsal, availability also seems to be an
> issue - just been quoted 3 months delivery on a dimmer!!
>
> Paul
> --- In ukha_d@xxxxxxx, Gareth Cook <g@...> wrote:
> >
> > Simply Automate ? A certain member of this group 'runs' the
company
> >
> > Lets Automate - renowned for their courtesy and good service.
> >
> > Odd that your local suppliers cant get any kit at all - did they
> give a
> > reason ?
> >
> > G.
> >
> >  Gareth Cook
> >  Technical Solution Architect, SWG Sales Europe
> >
> >
> >
> > ----- Forwarded by Gareth Cook/UK/IBM on 09/04/2008 11:43 -----
> >
> > Discussion
> > Main Topic
> >
> > ukha_d@xxxxxxx
> > Today 11:34
> >
> > .
> > Subject:
> > .
> > [ukha_d] CBUS Suppliers
> > .
> > Category:
> >
> >
> >
> > Hi all,
> >
> > Am just embarking on my second CBUS install and have found out
that
> my
> > local wholesaler no longer stocks Clipsal.
> >
> > Having contacted the Clipsal support desk and having the phone
put
> down
> > on me I am now stuck for suppliers (ideally in the South West).
> >
> > I have tried (in no particular order of preference) C.E.F.,
Newey,
> > Temple Gate, Edmundson.
> >
> > So far the only people who are going to ring me back are
Edmundson.
> >
> > So without starting world war 3 can people please let me know who
> they
> > are using? ( I am obviously aware of a certain web based company
> > selling CBUS but am interested in other options)
> >
> > The system will be put in over the next 6-9 months as the house
is
> re-
> > decorated so intially I am only looking for a relay and some DLT
> > switches at the minute, however the system will expand to
multiple
> > relays and dimmers with DLT's and touchscreens
> >
> > Cheers
> >
> > Paul
> >
> >
> >
> >
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> >
> >
> > [Non-text portions of this message have been removed]
> >
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