Re: Geovision Question

["Allan Smith" <yahoo@xxxxxxxxxxxxxxxx>]

One caveat is that it uses additional ports in addition to 80 for
it's control sessions and these may be blocked by a firewall if you
are on a corporate connection (as in my case :-( )
Cheers
Allan


--- In ukha_d@xxxxxxx, "Paul Gale" <groups@...> wrote:
>
> (Replying from web)
>
> Yes, all the DVR functionality is available from the web - you can
> choose from a 'remote playback' option which is a reasonably basic
> app running within IE etc - OR the ViewLog application which is
> downloaded and installed to your PC from the web page. This gives
you
> fully featured control of the log files (recorded videos) and runs
as
> a separate windows program. It's very powerful.
>
> Support direct from Geovision in Taiwan is very good IME - but
time
> delay makes it a little slower than a UK based support option.
> They've always been responsive when I've emailed them.
>
> If you want something more - I'd suggest buying from a retailer
who
> offers a proven support method (i.e. not the smaller retailers who
> have problems replying to sales queries let alone support
> requests!!!).
>
> Paul.
>
> --- In ukha_d@xxxxxxx, "ab_mc_uk" <andy.ontheroad@>
wrote:
> >
> > Hi
> >
> > I know there are some very experienced Geovision users on this
> forum
> > and I have a couple of Geovision related questions:
> >
> > 1.   I know that there is a web interface for Geovision, but
what I
> > ahven't been able to find out is if it will control the DVR
> > functioanlity as well as basic camera viewing. I want to be able
to
> > remotely connect to a system, search through recordings (say the
> last
> > weeks worth) and then play back sections - all just using IE. Is
> this
> > possible?
> >
> > 2.    What is the technical support service like if you
encounter a
> > problem? I need to know I/my client can get support when needed.
> >
> > Many thanks in advance.
> >
> > Andy
> >
>