Re: Geovision Question

["Paul Gale" <groups@xxxxxxxxxxxxxxxx>]

(Replying from web)

Yes, all the DVR functionality is available from the web - you can
choose from a 'remote playback' option which is a reasonably basic
app running within IE etc - OR the ViewLog application which is
downloaded and installed to your PC from the web page. This gives you
fully featured control of the log files (recorded videos) and runs as
a separate windows program. It's very powerful.

Support direct from Geovision in Taiwan is very good IME - but time
delay makes it a little slower than a UK based support option.
They've always been responsive when I've emailed them.

If you want something more - I'd suggest buying from a retailer who
offers a proven support method (i.e. not the smaller retailers who
have problems replying to sales queries let alone support
requests!!!).

Paul.

--- In ukha_d@xxxxxxx, "ab_mc_uk" <andy.ontheroad@...>
wrote:
>
> Hi
>
> I know there are some very experienced Geovision users on this
forum
> and I have a couple of Geovision related questions:
>
> 1.   I know that there is a web interface for Geovision, but what I
> ahven't been able to find out is if it will control the DVR
> functioanlity as well as basic camera viewing. I want to be able to
> remotely connect to a system, search through recordings (say the
last
> weeks worth) and then play back sections - all just using IE. Is
this
> possible?
>
> 2.    What is the technical support service like if you encounter a
> problem? I need to know I/my client can get support when needed.
>
> Many thanks in advance.
>
> Andy
>