RE: [OT] Help to set up a Virgin cable modem fro broadband access

["Neil Ball" <neilball@xxxxxxxxxxxxxxx>]

It is a standalone Ethernet modem and is still branded NTL. I finally
managed to get through to someone at tech support who was able to confirm
that it will either just work when plugged into the PC or if not then it
can
be manually configured via its IP address, so far so good. It now
transpires
that my mum's PC does not even have an Ethernet port so she has already
decided she is treating herself to a new Vista laptop so the modem will
soon
be the least of my problems. Oh the joys of being 24/7 tech support for
your
parents!!



Would anyone care to suggest a wireless router that might be suitable for
use with the modem.



Neil B.

_____

From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
Kevin Hawkins
Sent: 16 August 2007 16:03
To: ukha_d@xxxxxxx
Subject: Re: [ukha_d] [OT] Help to set up a Virgin cable modem fro
broadband
access



Is this a standalone modem - not part of a TV set top box setup ?

I have no NTL/Virgin software installed on my PC's - and I use a router
between modem and further switches. My router acquires its IP from the
modem by DHCP so I am sure a standalone PC can too. I see no need for
any Virgin software bar the ease of configuration.

I originally had an (Avaya?) modem but it failed and they swapped it a
couple of months back for a very small translucent blue modem that just
has NTL-250 written on the back sticker. (On the front it just says
"Cable Modem"). Not sure if that's the same one your mum has,
probably
branded Virgin now ?

K

I had a Neil Ball wrote:
> I'm stuck trying to help my mum set up her PC to use a new Virgin
broadband
> connection and I live 250 miles away so we are trying to do this over
the
> phone! Her PC runs Windows ME so cannot use the setup disc provided by
> Virgin as it needs Windows 2000 or XP. I'm sure that the cable modem
could
> be used with a router but am struggling to get Virgin to confirm this.
They
> keep on insisting that she has to upgrade to XP and use the modem
connected
> directly or to buy a new computer! Are there any cable broadband users
on
> the list who can confirm that the modem will work with a suitable
router?
If
> so then what are the main settings on the router (apart from user name
&
> password) that need to be set.
>
>
>
> Neil B.
>



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