RE: Windows XP BSOD

["Paul Gale" <groups2@xxxxxxxxxxxxxxxx>]

Not sure what you mean Tim - what did he do right before the problem
occurred originally e.g. did he mess with something or apply an update or
did it just happen on boot up?

Sounds like the Intel IDE drivers are now bad or corrupted. Next thing I'd
do is to probably boot into the recovery console and try to manually
replace iastore.sys. Of course this may not be the real problem, especially
if there's widespread corruption or hardware failure.

You could try an in-place upgrade install if the Dell install disk allows?
You may loose Dell customisations though. Would need to prepare a floppy
with the correct Intel drivers on and F6 on booting the CD.

I didn't also get how you were trying the Dell driver download - was this
on the problem PC or another one? You could try getting it from the Intel
site instead (the Dell driver is probably the Intel driver just packaged in
the Dell wrapper anyway).

To recover data, you could always install XP on a second disk and then copy
everything across then re-install the original disk from the Dell recovery
CD. Long winded though and you may still need the Intel driver disk.

Does the machine have a RAID setup or is it just a single disk?

Paul.

> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
> Tim Hawes
> Sent: 08 April 2007 08:05
> To: ukha_d@xxxxxxx
> Subject: Re: [ukha_d] Windows XP BSOD
>
> > He's read some other web forums and they had suggested running
chkdsk.
> > He ran it first in "report-only" mode and it gave no
results, then in
> > "check and fix" mode and the computer is now stuck in
an endless loop
> > where it won't boot up. It sticks in chkdsk at "8% Stage 4 -
Verifying
> > File Data". He's left it overnight and it never budges from
this
> > point.
>
> Tim.
>
>
>
> On 4/7/07, Paul Gale <groups2@xxxxxxx> wrote:
> > Most importantly - what did he do to break it?
> >
> > > -----Original Message-----
> > > From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
> > > Of Steve Morgan
> > > Sent: 07 April 2007 22:34
> > > To: ukha_d@xxxxxxx
> > > Subject: RE: [ukha_d] Windows XP BSOD
> > >
> > > Iastor.sys refers to the onboard Intel RAID controller.
> > >
> > > Absolutely no idea if it will help, but it might give you
some clues
> > > where
> > > to look.
> > >
> > > Steve
> > >
> > > -----Original Message-----
> > > From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
> > > Of
> > > Tim Hawes
> > > Sent: 07 April 2007 18:50
> > > To: ukha_d@xxxxxxx
> > > Subject: [ukha_d] Windows XP BSOD
> > >
> > > I'm after a bit of help as my Dad has turned his PC into a
doorstop.
> > > He's called the manufacturer but the call centre operators
can't help
> > > (they either don't seem to want to listen to his problem
and/or think
> > > they know what it is and "solve" something else).
> > > It's a Dell Dimension 9150 with XP Pro, bought about October
last
> year.
> > >
> > > It started with a stop error on
"DRIVER_IRQL_NOT_LESS_OR_EQUAL" with
> > > the names file "iastor.sys" - the error is well
described here:
> > > http://www.ydeologi.com/2006/04/26/dell-dimension-e510-iastorsys-
> > > windows-xp-
> > > blue-screen-error-stop-code-0x000000d1/
> > >
> > > Searching the Dell forums gave these instructions to fix it:
> > >
> > > Dell KB Document Number: 311881
> > >
> http://support.euro.dell.com/support/topics/global.aspx/support/dsn/en/
> > > docum
> > >
ent?c=uk&l=en&s=gen&docid=20D0A093855D3F0AE0401E0A55170808&cs
> > >
> > > This Intel driver download link was contained in those
instructions:
> > > ftp://ftp.us.dell.com/SATA/R130119.EXE
> > > But after downloading the 16MB file and trying to run it, it
gave a
> > > "your system does not meet the minimum requirements
error" and
> > > stopped.
> > >
> > > Typing the asset tag into the tech support section of the
Dell site
> > > yielded a few more "urgent" downloads, including
an Intel chipset
> > > update, but this again gave the "your system does not
meet the minimum
> > > requirements error" and stopped.
> > >
> > > He's read some other web forums and they had suggested
running chkdsk.
> > > He ran it first in "report-only" mode and it gave
no results, then in
> > > "check and fix" mode and the computer is now stuck
in an endless loop
> > > where it won't boot up. It sticks in chkdsk at "8%
Stage 4 - Verifying
> > > File Data". He's left it overnight and it never budges
from this
> > > point.
> > >
> > > I'd thought we might get to a command prompt and maybe run
fdisk to
> > > re-select the primary partition, but (a) I don't know if
that'll work,
> > > and (b) we can't get to a command prompt...
> > >
> > > Can anyone advise what his next step might be? He has
re-installation
> > > disks but would rather not re-install from scratch, even
though he's
> > > got all his data backed-up.
> > >
> > > Thanks guys,
> > >
> > > Tim.
> > >
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