Re: Would you mind helping a comfort newbie ?

["Chris Purves" <CHRIS_PURVES@xxxxxxx>]

Yes it was installed by a professional but he's on holiday at the mo
so i thought I would have a go a fixing my little problem myself for
once (BT moved my line downstairs after a fault so comfort is no
longer connected to the telephone and is not liking it one bi).!

I apparently have a ethernet UCM in there but it does not seem to have
been set up or maybe the ethernet cable is faulty - anyway with the
cover off I have no doubt I can fix it (alright some doubts but not
too many).

I don't have the alarm on my insurance so I am ok to fiddle - its so
new its not even attached to the bell box yet - just internal sounders.

I did try the manuals but I got stuck in between the user and
installation manuals and ran out of time. Our new baby limits my HA
activity to around 20 mins per night at the moment so I have to be
very focused - my aim tonight is to get the cover off, fix the ucm and
install configurator - all in 20mins - gentlemen set you watches pls.

Chris




--- In ukha_d@xxxxxxx, "markttay" <markttay@h...> wrote:
>
> Chris,
>
> Has the system been installed by a professional? It sounds like it
> has if you want to get the cover off.
>
> I would use Comfigurator to do what you are asking - while it is not
> the most user-friendly piece of software in the world - it is a lot
> easier than the voice menus. (although you will still need the
> passcode to send or receive anything from the unit). I have the
> Ethernet connection UCM in mine, if you have this or the serial
> connection you will still need to get in the box to connect up,
> unless the installer left a handy lead hanging out of the box.
>
> One point about fettling with the unit is that it may invalidate the
> NACOSS approval it may have. This states that no internal or major
> control components should be accessible or adjustable by the home
> owner (or any non-NACOSS approved people). In our case - no NACOSS,
> no contents insurance. I ended up with two alarms because of this!
>
> I can't remeber off-hand how to do what you are asking, but for a
> complete set of manuals (without having to register) go to the
> manufacturers website at
> http://www.cytech-technology.com/manuals.html
>
> It may be worth asking the Comfort-Technical Group for the answer
> to your specific question. There are lots of professional alarm
> installer types on there, but also helpful amateurs.
>
> Mark
>
>
> --- In ukha_d@xxxxxxx, "christopher purves"
> <CHRIS_PURVES@M...> wrote:
> >
> > Hi all,
> >
> > I am an absolute newbie to comfort and I want to do the following
> >
> > 1:) Get into to engineers mode (I know the code but not how)
> >
> > 2:) Disable the alarm so I can get the front off it.
> >
> > 3:) Set the telephone to stop fussing about being disconnected
> (does this
> > need configurator? - I do have it)
> >
> > 4:) Enable the alarm again
> >
> > Anyone willing to do me a morons walk through ?
> >
> > Thanks
> > Chris
> >
>