RE: OT : Caller ID, Media Centre and still not working

["Hawes,Timothy Edward \(GEG\)" <haweste@xxxxxxxxxxxxxxx>]

Does the modem display CID info on another PC at your house? Since you
can get CID on other devices, and you've proved the modem it sounds like
a modem-MCE issue. Can you try the modem with: your friend's pc at your
house, and your MCE PC at his house ? Is his PC running MCE too? I
assume you've tried your PC on both your phone lines?

HTH,

Tim.

> -----Original Message-----
> From: Geraint Williams
>
> Grrrr,
>
> Still not got the caller ID working on my mediacenter PC.
>
> I have had the USR Message Modem on a friends PC and it works
> with caller id, as I was led to believe.
>
> So it seems the problem lies at my house.
>
> I know caller ID services are working as my dect cordless
> phones all pick up on it, but when media center sees a call
> (on a confirmed working extension etc) it comes up with
> incoming call etc, but does not show caller id number or do
> look-up on mceContacts etc.
>
> After more reading another possibility has been pointed out,
> but I don't know too much about this area.
>
> Apparently, if my line has been "dax'd" (sp) then certain
> ones prevent caller id working properly ?
>
> I have two phone lines, one which is main house line (media
> centre is on this one), and another line which is fax machine
> and adsl.
> Both have caller id services aubscribed to.
>
> I've read that a DAX version 1 can cause issues, whereas DAX2
> line split is supposedly ok, but you ave to proove to BT that
> this is the case.
>
> Anyone know anything about this, how DAX works, how I can
> tell if I have been "dax'd" and if so, which version of DAX
I have ?
>
> This issue is really spoiling one of the neat tricks I wanted
> MCE to perform so any help would be appreciated.
> Any links, articles would be of help, or past experiences,
> especially if i have to speak to BT and get all techy on them
> i'd like to semi-understand what they are telling me.
>
> Cheers
> Geraint.