Re: OT? network speeds

[Chris Hunter <cjhunter@xxxxxxxxxxxx>]

>People complain about the darndest things, usually with little or no
understanding of what's happening underneath, or without the language to
describe what they actually mean.

'could be said for many other things, too ... must add it to my
collection of aphorisms !

Chris


On 29 Dec 2005, at 12:07, Ian Lowe wrote:

> Generally, it's more of a hands on thing - on most networks that I
> have
> worked on "slow" doesn't actually relate to network
throughput, but
> rather
> user experience: which is a much more nebulous beast.
>
> People complain about the darndest things, usually with little or no
> understanding of what's happening underneath, or without the
> language to
> describe what they actually mean.
>
> One thing to check as a first step - get the user to show you
> stuff, and
> watch carefully - what's slow? Is the PC generally slow, or is it
> fast for
> local stuff slow for network operations - secondly, and most
> importantly of
> all - is it slow consistently, or is the "slowness" in
connecting to a
> network resource? During sustained copies? During "busy"
periods
> such as
> early morning logins etc?
>
> The single biggest "slow network" issue I see is where some
> uneducated but
> well meaning "my mate does IT" bod has configured the ISP's
DNS
> servers on
> client PCs (whether directly, or handing them out via DHCP). If you
> are
> running an active directory (like an SBS or most windows server 2000/3
> installations) you pretty much *have* to make a Directory
> Controller your
> DNS Server for clients. Otherwise the clients will sit *forever*
> waiting for
> a network connection, as the client tries (and fails) to get _SRV
> records
> from the ISP's DNS servers (or the gateway router like a vigor etc).
>
> Finding out the profile for the slowness is probably more important
> than
> measuring raw throughput.
>
> I.
>
> Ps> just my 2p ;)
>
> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On
> Behalf Of
> bodothemeerkat
> Sent: 29 December 2005 11:39
> To: ukha_d@xxxxxxx
> Subject: [ukha_d] OT? network speeds
>
> Hi all,
>
> I have been tasked with trying to find out why some peoples network
> speed is
> "slow"
>
> You know the feeling, you go onto site and someone stops you and
> says the
> "network is slow today"
>
> What do any of you network administrators use to test this? I have
> a feeling
> it is an infrstructure issue but I need to check this by technical
> means
> other than what the user thinks is slow.
>
> Thanks all,
>
> B.
>
>
>
>
>
> ------------------------ Yahoo! Groups Sponsor --------------------
> ~-->
> $15 provides a child with safe, clean water. Your gift can make a
> difference.
> http://us.click.yahoo.com/zpwSNB/icGMAA/a8ILAA/IBOolB/TM
> --------------------------------------------------------------------
> ~->
>
>
> Yahoo! Groups Links
>
>
>
>
>
>
>
>
>
>
>
>
>
> SPONSORED LINKS
> Home repair improvement	Computer stuff	High
> Improvement
>
> YAHOO! GROUPS LINKS
>
>  Visit your group "ukha_d" on the web.
>
>  To unsubscribe from this group, send an email to:
>  ukha_d-unsubscribe@xxxxxxx
>
>  Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
>
>



[Non-text portions of this message have been removed]