Re: OT: Distance Selling Regs.

[Calum Morrell <calum@xxxxxxxxxxxx>]

hoodedclawuk wrote:
>
> Apologies for the off topic post.
>
> I know this topic comes up on a regular basis, but am I right in
> saying that if I order goods or services over the internet /
> telephone that have a legal right to cancel within 7 days?
>
> The details are I've booked to go quad biking through a supplier who
> I've since found out is sub contracting the event and adding a very
> hefty mark-up to boot (around 90%). Therefore I'd like to cancel the
> order with the first service provider and book thought the cheaper
> provider (I don't mind paying a small premium but these guys are
> ripping me off). They have T+C's on the website that states once
> booked they will not refund any event money, but can they legally
> say that given the Distance Selling Laws?

Sorry, you have no such right to cancel in this case. Perishable items
(which includes things such as theatre tickets, or your quad biking) are
exempt. Have a look at section 6 (page 14 onwards) of...

http://www.dti.gov.uk/ccp/topics1/pdf1/bus_guide.pdf

My understanding of this is based on reading the act and associated
documents, you may like to consult your local Citizens Advice Bureau or
Trading Standards to confirm it.

--
Calum Morrell
www.drochaid.org