Re: More news on the Sky service to rival Freeview

[steve.cooper@xxxxxxxxxxxxx]

Or just ask a member of staff if it will work in your area and if they say
yes then surely you can return it under your statutory rights in so much as
it's not fit for the purpose sold.

S.



"Paul
Robinson"            To:     <ukha_d@xxxxxxx>
<ukcueman@yah        cc:
oo.co.uk>            Subject:     Re: [ukha_d] More news on the Sky
service to rival Freeview

27/07/2004
13:29
Please
respond to
ukha_d





"Your statutory rights are unaffected"

What that means is that although you can't return these items within the
Argos 16 days,
you can still do it within the 7 days given to you by the distance selling
rules.

----- Original Message -----
From: "Ho Yin Ng" <yahoogroups@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: Tuesday, July 27, 2004 12:52 PM
Subject: Re: [ukha_d] More news on the Sky service to rival Freeview


Well I was looking at their website and in the return and refunds
information it said the following:

"We want you to be totally satisfied with every purchase you make from
Argos. It is our aim to offer you value and quality at outstandingly low
prices. If, for any reason, you are not completely happy with your
purchase, simply return it to any Argos store within 16 days of delivery,
unused in its original packaging, together with the receipt. We'll exchange
it or offer you a full refund and that's guaranteed!

If you decide within 16 days that you would like to return an item
purchased from this website, you can either return it to any store or we
can arrange to collect it free of charge.

Some products are excluded from our 16-day money back guarantee. These are
clearly marked by a ? next to the product name. Product installation
services already commenced are excluded from the 16-day money back
guarantee. In addition, all Argos products are guaranteed against
manufacturing defects for a minimum of 12 months. Your statutory rights are
unaffected."

And the ? sign is clearly indicated next to the freeview boxes on their
website.

Ho yin

At 11:44 27/07/2004, you wrote:
>That policy cannot apply if you were to buy off their web site or from
>their catalogue
>over the phone - the distance selling directive would come into force
then.
>
>----- Original Message -----
>From: "Ho Yin Ng" <yahoogroups@xxxxxxx>
>To: <ukha_d@xxxxxxx>
>Sent: Tuesday, July 27, 2004 10:26 AM
>Subject: Re: [ukha_d] More news on the Sky service to rival Freeview
>
>
> >
> > Just a warning all ...
> >
> > You cannot buy a set top box from Argos and return it, I just
checked.
> >
> > Argos have become wise and made it one of their items that is not
allowed
> > to be returned.
> >
> > Now I got to find a friend who has a freeview box ... and no one
has ..
:-(
> >
> > Gawd ....
> >
> > :-(
> >
> > Ho yin
> >
> >
> > >Why not borrow a freeview box from a friend to see what you
get? Or
even
> > >purchase one from Asda or Argos etc. with a no quibbles
guarantee
(check
> > >small print) so you can get your money back if you can't seem
to
receive
> > >the full array of channels.
> > >
> > >Again, don't trust the online postcode checkers. I put my
parents'
> > >postcode in and it claimed only some of the available
channels would
be
> > >receivable. I know for a fact they get each and every one of
the
freeview
> > >offerings, because I set it up for them....
> > >
> > >Good luck,
> > >
> > >Maccy
>
>
>
>
>
>
>
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