[Message Prev][Message
Next][Thread Prev][Thread Next][Message
Index][Thread Index]
RE: distance selling directive
- Subject: RE: distance selling directive
- From: "Paul Gale" <groups@xxxxxxxxxxxxxxxx>
- Date: Fri, 9 Jul 2004 10:08:34 +0100
Don't some companies T+C override the DSR? i.e. some state that they will
charge a re-stocking fee, postage etc.
Paul.
> -----Original Message-----
> From: Nick Shore [mailto:nick.shore@xxxxxxx]
> Sent: 09 July 2004 10:04
> To: ukha_d@xxxxxxx
> Subject: Re: [ukha_d] distance selling directive
>
> I did a lot of research on the distance selling redulations when they
came
> into force.
>
> I was told by the government department which enforces them (the DTI I
> think) that
> the retailer must just grin and bear it !!!
>
> There is no provision for not refunding P&P. There is however
provision
> for
> collecting the cost of
> returning the item. So if you pay for the return of the item you
should
> get
> a full refund. If the
> retailer pays for the return of the item, they can build in some cost
for
> their time etc.
>
> Hoep that helps,
>
> Nick.
> http://linitx.com
>
>
>
>
>
>
>
> Yahoo! Groups Links
>
>
>
>
>
UKHA_D Main Index |
UKHA_D Thread Index |
UKHA_D Home |
Archives Home
|