distance selling directive

[Stephen <yahoo@xxxxxxxxxxxxxxxxxxxxxxxxxxx>]

Hi,

Is there a good site that explains the distance selling directive?

I bought a cd player but was not very happy with it once I had it in
front of me. At first the retailer refused to take it back until I
said the magic words "distance selling directive".

Now they are saying I can send it back but I will be refunded less
p&p. Now that seems fair enough as they incurred a cost sending it to
me. But... on the web site it said orders over £100 free p&p. So since
they charged me nothing for p&p, surely thay should deduct nothing?
Yet they are claiming that p&p was £15.

Are they able to deduct this figure?

Thanks,
Stephen.

PS looking for a good multi-cd player, any suggestions? Will post as a
a new thread. Thanks.