RE: Has anyone else found Laser unresponsive ?

["Paul Gale" <groups@xxxxxxx>]

I'll also vote for Li's great service - I've always had great communication
from him and he's certainly not the sort of person who doesn't want to give
great service! :)

Paul.


> -----Original Message-----
> From: K. C. Li [mailto:li@xxxxxxx]
> Sent: 20 January 2004 10:20
> To: ukha_d@yahoogroups.com
> Subject: Re: [ukha_d] Has anyone else found Laser unresponsive ?
>
> On Tue, 20 Jan 2004, Gareth Cook wrote:
>
> > Basically, I'm after some bits that say out of stock, and called
and
> left
> > a message last week. They must be so profitable as to not bother
with
> > customer service.
>
> First of all, I apologise for not responding to your message in a
timely
> manner. We do not appear to have your message on our answering
machine.
> However, we also have the BT Call Minder service that we sometimes
omit to
> check. Every call to us is important and I will ensure that someone
will
> call you today. Once again, please accept my sincere apology.
>
> I am available on e-mail practically every day until 01:00 so please
don't
> hesitate to contact me that way if you wish.
>
> Regards,
>
> Kwong Li
> li@laser.com
> Laser Business Systems Ltd.
> http://www.laser.com
>
>
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