RE: Major panic last night

["Paul" <groups@xxxxxxx>]

I can understand their reasons although it doesn't make it any easier -
the=
y do get a lot of false alarm calls. Although I did get two sensors going
o=
ff - having a chat with a enquiry desk plod later, he said that if there
we=
re multiple activations, they would attend.

Paul.



> -----Original Message-----
> From: Alex Monaghan [mailto:ha@xxxxxxx]
> Sent: 27 June 2003 10:13
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] Major panic last night
>=20
> It does make you wonder what's the point in having a fancy alarm
system i=
f
> the police won't come out. Did they give any reasons for not
responding ?
> I'm currently considering an alarm, but it seems overkill if Mr Plod
will
> stay at home drinking tea whilst it rings.
>=20
> > -----Original Message-----
> > From: Paul [mailto:groups@xxxxxxx]
> > Sent: 27 June 2003 09:39
> > To: ukha_d@xxxxxxx
> > Subject: [ukha_d] Major panic last night
> >
> >
> > Last night I was about an hour away from home watching SWIMBO=92s
> > Primary School production (which was actually very good!) =96 Oh,
> > and SWMBO is the deputy head =96 not one of the kids!!!. In the
> > middle, my alarm (Comfort) rang my mobile to tell me my house was
> > being broken into!
> >
> > Listening to the alarm history told me that the hall and then
> > kitchen sensor had triggered close together. My dog was closed up
> > in the kitchen but I did wonder if she=92d managed to get into
the
> > hall and trigger the alarm (no other sensors had been triggered).
> > I phoned the police but even though two separate sensors had been
> > triggered, they weren=92t interested but asked me to phone them
> > back when I=92d found out what it was (and no doubt caught any
> > intruder myself!). Rushed back to the house to find all was well
> > and no sign of the dog having escaped (all door firmly shut).
> > Very odd =96 not sure what could have caused both PIR=92s to
trigger
> > especially as we haven=92t had a false alarm in the year
Comfort=92s
> > been installed.
> >
> > This kind of incident brings several things home =96
> >
> > 1)	It=92s very frustrating not to have more info on what=92s
going
> > on (still pictures to the phone would be good)
> > 2)	Comfort=92s alarm log is good but it would be better if it
> > collated the entries and presented them in a more understandable
> > way i.e. =93hall PIR triggered, five seconds later kitchen PIR
> > triggered, five minutes later and no further activations=94 etc.
> > I=92m sure this can be done with a bit of scripting and ACE?
> > 3)	SMS text with details would have been good =96 how can I do
this?
> > 4)	It=92s all very well having a sophisticated alarm system but
> > unless you understand the alarm history entries in detail, you
> > can=92t be sure what=92s actually going on.
> > 5)	Having a plan for this kind of event is critical
> > (especially when the Police aren=92t interested)
> >
> > Any ideas on how to achieve these would be good.
> >
> > Paul.
> >
> >
> >
> >
> >
> > ** UKHA2004 BE THERE! ** - start planning now.
> >
> > http://www.automatedhome.co.uk
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> >
> >
> >
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> ** UKHA2004 BE THERE! ** - start planning now.
>=20
> http://www.automatedhome.co.uk
> Post message: ukha_d@xxxxxxx
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