Re: Major panic last night

["Frank Mc Alinden" <fmcalind@xxxxxxx>]

Hi Paul
Several years ago i did a alarm upgrade on a major retailer
store and in the initial  weeks after the upgrade there were several false
alarms......A pir covering the entrance escalator would trip and within 60
seconds a Microwave detector covering the audio section would also trip
always both would trip ........Getting to the store early one morning
revealed what was happening....The pir was tripping (false alarming)  1/3
of
the store lights would then switch on (fluorescents) these were triggering
the Microwave detector.... ;-((

I must admit if i had a hit on 2 different zones on my system i  would be
worried.....
The alarm systems here in Australia are monitored by security companies and
the Police would not generally attend alarm calls..........

Frank



----- Original Message -----
From: "Paul" <groups@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: Friday, June 27, 2003 7:18 PM
Subject: RE: [ukha_d] Major panic last night


I can understand their reasons although it doesn't make it any easier -
they
do get a lot of false alarm calls. Although I did get two sensors going
off - having a chat with a enquiry desk plod later, he said that if there
were multiple activations, they would attend.

Paul.



> -----Original Message-----
> From: Alex Monaghan [mailto:ha@xxxxxxx]
> Sent: 27 June 2003 10:13
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] Major panic last night
>
> It does make you wonder what's the point in having a fancy alarm
system if
> the police won't come out. Did they give any reasons for not
responding ?
> I'm currently considering an alarm, but it seems overkill if Mr Plod
will
> stay at home drinking tea whilst it rings.
>
> > -----Original Message-----
> > From: Paul [mailto:groups@xxxxxxx]
> > Sent: 27 June 2003 09:39
> > To: ukha_d@xxxxxxx
> > Subject: [ukha_d] Major panic last night
> >
> >
> > Last night I was about an hour away from home watching
SWIMBO’s
> > Primary School production (which was actually very good!)
– Oh,
> > and SWMBO is the deputy head – not one of the kids!!!. In
the
> > middle, my alarm (Comfort) rang my mobile to tell me my house was
> > being broken into!
> >
> > Listening to the alarm history told me that the hall and then
> > kitchen sensor had triggered close together. My dog was closed up
> > in the kitchen but I did wonder if she’d managed to get
into the
> > hall and trigger the alarm (no other sensors had been triggered).
> > I phoned the police but even though two separate sensors had been
> > triggered, they weren’t interested but asked me to phone
them
> > back when I’d found out what it was (and no doubt caught
any
> > intruder myself!). Rushed back to the house to find all was well
> > and no sign of the dog having escaped (all door firmly shut).
> > Very odd – not sure what could have caused both
PIR’s to trigger
> > especially as we haven’t had a false alarm in the year
Comfort’s
> > been installed.
> >
> > This kind of incident brings several things home –
> >
> > 1) It’s very frustrating not to have more info on
what’s going
> > on (still pictures to the phone would be good)
> > 2) Comfort’s alarm log is good but it would be better if
it
> > collated the entries and presented them in a more understandable
> > way i.e. “hall PIR triggered, five seconds later kitchen
PIR
> > triggered, five minutes later and no further activations”
etc.
> > I’m sure this can be done with a bit of scripting and ACE?
> > 3) SMS text with details would have been good – how can I
do this?
> > 4) It’s all very well having a sophisticated alarm system
but
> > unless you understand the alarm history entries in detail, you
> > can’t be sure what’s actually going on.
> > 5) Having a plan for this kind of event is critical
> > (especially when the Police aren’t interested)
> >
> > Any ideas on how to achieve these would be good.
> >
> > Paul.
> >
> >
> >
> >
> >
> > ** UKHA2004 BE THERE! ** - start planning now.
> >
> > http://www.automatedhome.co.uk
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> >
> >
> >
>
>
>
> ** UKHA2004 BE THERE! ** - start planning now.
>
> http://www.automatedhome.co.uk
> Post message: ukha_d@xxxxxxx
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>
>
>



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