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RE: scan are the worst



Title: Message
Thanks for the pointers, but already looked at these.
I've applied the F3 bios patch - which fixes a diffrent lockup problem
I'm using a 550w PSU with Crucial Registered DDR RAM and 2 Athlon XP 2000+
 
I've basically concluded that I'm not going to get the Gigabyte board working in the short term, which is why I want to return it for an Asus replacement instead.
-----Original Message-----
From: Amar Nagi [mailto:amar@xxxxxxx]
Sent: 03 July 2002 22:14
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] scan are the worst

GA-7DPXDW

Q1.

Can I use 300 watts power supply for GA-7DPXDW server board?

A1.

According to the system specification, 7DPXDW server board only performs correctly with a minimum 400 watts power supply.

Q2.

Does the 7DPXDW motherboard only support Registered DDR RAM? I use 1 x Unbuffered DDR DIMM in any DIMM Slot (4 Slots had been tested) but the speaker beeps 1 second and stop 3 seconds; then beep-warning sound is going on. Is the problem of DIMM? Or, the system BIOS only support Registered DDR?

A2.

GA-7DPXDW server board supports registered DDR memory only due to the hardware design issue. So far, our GA-7DPXDW CANNOT support un-buffered DDR memory. We may design a generation board, which can support un-buffered DDR memory in the future. Please refer to our Qualify Vendor List for the vendor of registered DDR memory.

Q3.

What type of AMD CPU that support for Dual Processors?

A3.

CPU Model

Stepping Code

Result

AMD Duron MP 1000

DHD1000AMT1B

PASS

AMD Duron MP 1100

DHD1100AMT1B

PASS

AMD Duron MP 1200

DHD1200AMT1B

PASS

AMD Athlon MP 1200

AHX1200AMS3C

PASS

AMD Athlon MP 1300

AHX1333DMS3C

PASS

AMD Athlon MP 1400

AHX1400DMS3C

PASS

AMD Athlon MP 1500

AMP1500DMS3C

PASS

AMD Athlon MP 1600+

AMP1600DMS3C

PASS

AMD Athlon MP 1900+

AMP1900DMS3C

PASS

AMD Athlon MP 2000+

AMP2000MS3C

PASS


Note:
Stepping Code: DHDxxxxxxxxx, AHXxxxxxxxxx, and AMPxxxxxxxxx
Those types listed above can support Dual Processors

 

 

-----Original Message-----
From: Graham Kiff [mailto:graham.kiff@xxxxxxx]
Sent:
03 July 2002 20:05
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] scan are the worst

 

I wish I had your luck - I'm also having problems with Scan.

 

I bought a Gigabyte Dual Athlon M/B (GA-7DPXDW) from them a month ago.  However when under high load, it will lock up for 2-3 seconds every minute or so.  I have been in contact with Gigabyte support (who I don't rate very highly) and so far, a month on, it's still not resolved.

 

Scan say they cannot refund me as the M/B is *NOT* faulty, ie. it basically works.  I argued that the board *IS* faulty as it's doesn't fully meet the prupose it was sold for.

 

Any ideas where I go from here guys??

 

Cheers

Graham

-----Original Message-----
From: Amar Nagi [mailto:amar@xxxxxxx]
Sent:
03 July 2002 17:04
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] scan are the worst

thanks chris

 

I just spoke to them on the phone and by a miracle

the guy on the other end just gave me an rma number

and said he will refund me when i send it in

 

It is like roulette with these companies. I just depends

on who you speak to on the other end of the phone

 

 

-----Original Message-----
From: Chris Bond [mailto:chris@xxxxxxx]
Sent: Wed 03/07/2002
16:47
To: ukha_d@xxxxxxx
Cc:
Subject: RE: [ukha_d] scan are the worst

F) Guarantees and after sales service

 

1) We guarantee that the goods will correspond with the stated description and specification.

2) We guarantee that the goods will be of satisfactory quality when delivered to your carrier.

3) We operate a voluntary code which appears below for the return of goods which have failed to meet your expectations.

4) Subject to you complying with the voluntary code for the return of goods we guarantee that the goods will remain of satisfactory quality in normal use for 3 months following delivery to your carrier and will refund the cost of the goods or credit the cost of the goods or replace the goods in accordance with timescale for return of the goods set out in the voluntary code.

5) The terms of any manufacturer's guarantee and after sales service will be included within the documents accompanying the goods.

6) We are willing to provide advice to you in accordance with the conditions below.

 

 

H) Return of goods which are in accordance with the contract

 

1) No goods delivered to you which are in accordance with the agreement and guarantees will be accepted for return by us without our prior written approval (in accordance with our returns authorisation procedure) and on terms to be determined at our absolute discretion.

2) If we agree to accept any such goods for return you shall be liable to pay a handling charge of (10%) of the invoice price. Such goods must be returned by you to us carriage-paid and in the original packaging.

3) Goods which are in accordance with the agreement and are returned without our prior written approval may at our absolute discretion be returned to you or stored at your cost without prejudice to any other rights or remedies we may have.

 

 

-----Original Message-----
From: Amar Nagi [mailto:amar@xxxxxxx]
Sent:
03 July 2002 4:43 PM
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] scan are the worst

 

what does it say in there  that would be relevant to me ? any he;lp appreciated as

the memory cost 340pounds in total

-----Original Message-----
From: Chris Bond [mailto:chris@xxxxxxx]
Sent: Wed 03/07/2002
16:38
To: ukha_d@xxxxxxx
Cc:
Subject: RE: [ukha_d] scan are the worst

Quote them there own T&C only way I’ve managed to before.

 

-----Original Message-----
From: Amar Nagi [mailto:amar@xxxxxxx]
Sent:
03 July 2002 4:37 PM
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] scan are the worst

 

Chris only if it was that simple.

they will not give me one. I have now emailed the returns manager

and will see what he has to say

-----Original Message-----
From: Chris Bond [mailto:chris@xxxxxxx]
Sent: Wed 03/07/2002
16:31
To: ukha_d@xxxxxxx
Cc:
Subject: RE: [ukha_d] scan are the worst

Simple you have a right to return it if its faulty, get an RMA number from them  and send it back.

 

-----Original Message-----
From: Amar Nagi [mailto:amar@xxxxxxx]
Sent:
03 July 2002 4:30 PM
To: ukha_d@xxxxxxxSubject: [ukha_d] scan are the worst

 

bought some memory together with mobo (a7v333) and cpu

from scan. Could not get it working so sent i back. They asked for

me not to send the memory in the rma.

They found the mobo was faulty and could not get more any time soon

so gave me a refund for the mobo and cpu.

I bought the mobo else and still get a problem. Turns out it was

scan's memory that was the problem. Now i want

to send the memory back and they are saying no it is too late.

B**ks to that i told them. Pay me or the court.

 

What an absolutly pathetic company to buy from.  My friends

also have had so many problems with them.

 

 



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